Had a custy the other day pay me three cleans money then say to me can you leave them for a couple of months till the weather gets better, I said that's not really the way it works as I have bills to pay in the winter too, I said to them I would leave it a couple of months I have no intention of doing it again and when they ask for another clean will tell them I only do regular customers. I pick up work all the time on this round. I've only been in business a year but remember the advice I got on here and from a website window cleaning coach don't take any **** from anyone, drop messers and bad payers, train the customers don't let them train you. I get on really well with my customers and have great banter with most, but this site has helped me with certain situations I might have struggled to cope with had I not had access to it in the early part of my career. So thanks too all the great posters on here and a guy called shinetime who put up the window cleaning coach site.