so, what is exactly is the general etiquette regarding canvassing/leafleting and not trying to 'steal' work? recently I sent out two batches of leaflets to parts of two estates - within days I got phone calls from irate windy's about trying to steal their work. I explained that I wasn't interested in price wars or nicking their customers, but if anyone did need a cleaner to give me a ring. Both were quite aggressive in their approach and promised 'consequences' if my van was seen on those estates. With one of them there were 10 houses on a little cul-de-sac and I had met a friend who told me he had just moved on and he might want me to do his windows. When I said that to the windy he told me that he did all of that street and that my friend should use the same cleaner as everyone else on there. He also reckoned that if I got a random call off anyone it is good practise to recommend they should ask their neighbours who does their windows and should use them. At the end of the day I'm not going to get into a situation over doing a mates rate clean of one house and I'm quite willing to move on and try to find other areas. But surely every street in the country practically will have a window cleaner on it and if I played by the so called rules of the guy in the previous paragraph I would never get any work unless I paid for another round? I'm quite happy to buy existing work but first I got to get some more work than I have in order to save up and buy it!!! Would welcome constructive advice.