Frank was doing great on exterior house clean today. Gutter cleared out a treat even though a bit tight using a gutter vac. Then a quick wash over the outside of the guttering, fascias & soffits sorted. Then he cleaned all windows as were minging on the house. Going great guns he was until he decided whilst cleaning the conservatory roof to put a big ******* hole in it...FFS. Lucky it did not go straight through as was old brittle 2 cell type roof panels... Anyway after frank done a funny song and dance around the garden he then went to speak to the house owner. " honest guv" he was thinking to himself as the chap came to the door. Sadly he could not tell fibs after all as the chap went running upstairs and looked out the window when it happened. Well it did make a hell of a crash when it broke after all. Anyway frank was fully composed by this time and explained what had had happened in a very apologetic way. The customer had steam coming out of his ears at first but after frank had calmed him down he calmly patched the hole in the roof and finished off the job as you do. Next frank was wondering is this guy going to pay me for the work had done or not. What do you think YES or NO?