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I worked in recruitment doing similar. It is awful. If people think customers telling them to jog on when they chap the door is bad they know nothing compared to business to business sales. My colleagues tried all sorts of tactics. Some would call and tell Janet on reception it was a person matter... then when they got through claim they said personnel.

My tactic was more to the point. We had a list and a half of contact details that failed recruitment consultants had built up and left when they left the job. Instead of trying to add to that list and start new relationships I just called the hundreds of people on there. Every Monday morning starting at 5am (factories) for weeks I got spoken to like siht and had the phone slammed down. Then the ones who needed temps realised I was consistent and started to use me. Meanwhile I had built a list of temps ready for work and started sending them out. The plan was always to have a handful of them in the office ready to go to work at 7am but we got a big contract elsewhere and my plan was put on the back burner. Consistency was the key though. The only reason I left that job was because the customers speaking to you like cr4p didn't stop when you got the contract. Recruitment is just a barrage of abuse from all sides. Never again!