Gardniers breaking into europe

Discussion in 'Water Fed Pole Cleaning' started by Aqua-pure Portadown, Nov 1, 2014.

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  1. Aqua-pure Portadown

    Aqua-pure Portadown Active Member
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    Have ordered slx extension 6 and 7 from my N.Ireland supplier and am waiting approx 10 days now and still not here :-(

    I believe the reason for this is Gardniers have entered the European market (and of course they are doing well) so it's a case of demand outstripping supply :-(

    Only problem is I have had to put off a good commercial job because of it !!!

    Anyone else having problems with deliveries?
     
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  2. davewindowcleaner

    davewindowcleaner Well-Known Member
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    Have you rang them? If not I would! You shouldn't have anything to worry about, they are a good company.
     
  3. Aqua-pure Portadown

    Aqua-pure Portadown Active Member
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    Dave I am buying it from a third party company not direct from Gardniers and he has been waiting for it to be delivered from Gardniers and still not here :-(
     
  4. davewindowcleaner

    davewindowcleaner Well-Known Member
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    The best I can suggest is to contact the third party, surely the third party have some contact details? If not, then the second best option would be to ring the gardniers and explain the situation, maybe they might be able to help?

    Don't know what more I can say to help you unless someone else's on here got any better suggested.
     
  5. WWC

    WWC Well-Known Member
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    I always order from Sure Clean by phone so, know if the items are in stock and ETA if not.

    If you can get to me in Warrenpoint, I will swap my SLX with extension 7 for your pole for the day of your commercial job.
     
  6. Bingo

    Bingo Grand Master
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    Maybe your 're-seller' forgot to order the items........or maybe Gardiner is out of stock.

    Just phone or e-mail Gardiner direct and explain your situation....I'm sure they'll help if they can.
     
  7. WWC

    WWC Well-Known Member
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    Gardiners have refused to sell to me direct, even for items my local supplier doesn't stock. They say I have to order though the local supplier.
     
  8. Smurf

    Smurf Banned
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  9. WWC

    WWC Well-Known Member
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    I was told that they wouldn't supply me because they had a distributor here. I said that i knew about the supplier, and already bought from them. I explained, among other reasons, that the supplier didn't stock the items I wanted to buy (I told Gardiner what I was after). But the email conversation stopped as person from Gardiner never came back to me after that.
     
  10. Alex Gardiner

    Alex Gardiner Forum Addict
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    We do have large stocks of these pole extensions and our Irish distributor has deliveries about every 10 days from us so usually has good supplies of all our main items.

    As these are sections that our distributor does usually hold, we would not, as policy, supply behind the back of a distributor as this would adversely affect their business. This is why we would always direct to the local distributor if they are standard items.

    If there is an item that a distributor does not hold in stock then we will look at supplying direct as long as the client realizes that any warranty issues would have to be dealt with differently to UK supplied goods.
     
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