It seems to be the fashion around here for everyone to have a glass balustrade or balcony on their property. Usually set into a roof so access is nigh on impossible. Nowhere or no wall to lean a ladder, not leaning it against a piece of glass. And always with a big bird shite in the middle of the glass behind it. And cleaning the back of the glass balustrade is impossible. What do you guys do if you can't get access to a balcony? Do you arrange for the customer to be in, go indoors to get up there and trad it? Do you just rinse it? Do you lean a ladder against a roof and be risky? (Although I have customers request I don't lean a ladder against their roof or glass). Or do you just leave it altogether? Not quite sure what the right answer is here. So far I arrange for the customer to be in, but that is slowing me down and making organising my round quite tricky!