Got dumped today...

Discussion in 'Traditional Window Cleaning' started by TolishAPurd, Mar 24, 2015.

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  1. TolishAPurd

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    So I lost my first customer today. Bit gutted tbh. Had him since the start, It was a £30 monthly and hard work, but he seemed a good guy. I picked him up off a wfper and he had ditched him after so many years because the window spotted, and the frames were filthy. I brought the windows round and he was chuffed to bits.

    So the job itself was those fake georgian slats that stick on the outside, and there was loads of them. The run off would get stuck behind them and then cause drips after I'm gone. So I would clean a window, move on to the next, and then what I was finished, go back to the first- the whole thing was a ball ache, but I catch the odd drip and so thought it was sorted.

    So I get a text today saying that the windows are all smeary with drips everywhere, and that hes going to get someone else. Said it was the same last month too.

    hmmmm.... I think.




    ....what did I spy with my little eye in the window for the first time last month???













    ....THIS LITTLE CNUT!!!!!!

    [​IMG]


    And yes, he'd clealy had a go himself since I noticed all sorts of streaks, drips, and smears on the inside. I did the insides about a year ago and they were spotless then.


    Hes the type that'll go for another window cleaner, but it won't surprise me if he gets dumped himself soon when the windy realises what a pain the windows are, especially if he underquotes as they are quite deceptive. I used to really take my time with them, and I just ubiked the **** out of the sills yesterday too.

    Oh well, onwards and upwards.
     
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  2. strech

    strech Well-Known Member
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    Hope his battery packs up, there no use then, and it needs dog earing. :D
     
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  3. Green Pro Clean Ltd

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    He told me he was just waiting for you to sort the sills then he was gonna sack you off, says it's cause you got an avatar of Nige. He don't like Nige so you got sacked and he's now hiring Romanian gypos for all his odd jobs! :p
     
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  4. TolishAPurd

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    I think his own battery will packup first mate, its a lot of work even with a nice lightweight squeegee, and he's not the most physical bloke. lol

    Lol, probably about right knowing todays world. The annoying thing was that his sills and frames were pucka since I spent ages on the first clean, the ubik was just a little cherry on the top since he was one of my favourite custys. It sucks really, but I guess it was going to happen one day.
     
  5. Tuffers

    Tuffers Hero
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    Feel your pain TAP, not a nice feeling when you get dumped, it usually hits me quite hard (I must be a sensitive wuss :D). Don't beat yourself up, like they say, as one door closes, another one opens :thumbsup:
     
  6. boarcity

    boarcity Guest

    you will be glad hes gone, in the long run
     
  7. Barney

    Barney Well-Known Member
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    Yeh it does hurt when you've had the work for so long, and put a lot of effort into it.

    But those fake georgian windows are a right pain. It doesn't matter what method you use (WFP or Trad) Water seems to run after you go. (I hate them, plus the strips come off sometimes).

    As for those little kartchers, I agree. I have a couple of customers who have one and say they are really good. (LOL they can't be that bothered about there inside windows. what a mess)

    At the end of the day it does not matter what tool you use, you need some skill too.
     
  8. TolishAPurd

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    Cheers mate :thumbsup:. If it was one of the houses where its a lost cause it wouldn't have bothered me so much, but this one was mint, and local.

    As nice a guy as I thought he was, his windows werent designed withthe cleaner in mind, and I never enjoyed cleaning them, so I think you're right. i like your methods mate, and funny enough, moments before I got the text I had just done a leaflet drop in the rain on a couple of the local council estates. I'm going to make a big push for work in the coming weeks to make up the shortfall from this guy, and the two I dumped myself last week.
     
  9. TolishAPurd

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    Right you are mate. Whichever cleaner he uses hes going to have the same issue. I would offer to put right, but its not worth the effort since the design is flawed. If he had given me a warning then I may have tried a different method, maybe switching to a spray or something, but it would make the job too hard and I would end up losing out money wise. One thingsfor sure though, I won't take someone back if they ditch me and find the grass isnt greener. -I realise I sound like a jilted woman whose husbands run off with some young fluff..:D
     
  10. Tuffers

    Tuffers Hero
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    Was he a barterer?
     
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