Had A Customer Warn Me Not To Clean In The Rain

Discussion in 'Chit Chat & Introductions' started by harunh, Nov 28, 2012.

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  1. harunh

    harunh Legend
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    She was due today and she texted me first thing in the morning saying : please do not clean the windows if your due today , wait till the rain has stopped for afew days or till next month thanks

    i text back saying : hi windows cleaning in the rain doesnt make a difference, we offer a guarantee to our customers that when cleaning in the rain and they are not happy they can call us within 24 hours and we will call out and redo them again for free if they are not satisfied. then i said if you dont want them doing then i will have to take you off my books or switch you to 8x weekly instead of 4x weekly

    then she goes change to 8weks through the winter months till april next year . so i will expect u in december thanku

    lol
     
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  2. Posh

    Posh Hero
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    Why did you change her. Why not just miss her out & do her next time she's due & keep her on 4 weeks. Can't see what diference 8 weekly makes.
     
  3. rcproperty

    rcproperty Hero
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    Done yourself out of a load of money saying that!
     
  4. harunh

    harunh Legend
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    i dont mind if their on 8 weekly
     
  5. rcproperty

    rcproperty Hero
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    Just imagine how far years u said that to all ur customers and they all went on 8weekly! Lol
     
  6. harunh

    harunh Legend
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    lol i got 150 customers izactly mate : here how it is :

    8 weekly : 9 customers

    4 weekly: 135

    2 weekly: 6 customers

    aslong as less then 10% of my customers are 8 weekly i dont mind :)
     
  7. Posh

    Posh Hero
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    Fair enuf H.
     
  8. Martyn

    Martyn Active Member
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    It'll be snowing in December anyways. :D
     
  9. harunh

    harunh Legend
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    Lol do u clean in the snow
     
  10. Smurf

    Smurf Banned
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    No I take a shower :D

    And no if the weather is that bad I stay indoors in the warm
     
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