Had to knock £20 quid off

Discussion in 'Gutter & Fascia Cleaning' started by Elliot, Mar 4, 2016.

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  1. Elliot

    Elliot Active Member
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    :( Not happy . I did a fsg yesterday . £70 job . Anyway all the back came up great and half the front . But they have a balcolny on the front . I left it till last . Cos it looks the easiest . Cos I can climb over and just use the pointer , it's a length about 3 metres . Now the fascia looks exactly the same as the rest . A lot of tiger stripes . But the sponges etc cleaned the rest lovely . But this stuff won't budge . I used everything , spent half hour on it , and it didn't look any better . It was as if the plastic had either faded or worn away ? . The owner couldn't understand why I got the rest clean , and not that stretch . I couldn't either . I would love to go back and get it right , has anyone come across this before or got any suggestions . Cheers
     
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  2. WWC

    WWC Well-Known Member
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    Normally, I can get those stripes off with PVC cream cleaner when nothing else works, and have done loads of fascia cleans . But, I have had one house that also had a stretch where it simply wouldn't come off. I tried a variety of products that usually work. I also gave money off on that one. And hope not to run into that again. It's so hard to walk away from a bad job, even if you did all you can.

    Paul

    Paul
     
  3. Elliot

    Elliot Active Member
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    Hi Paul which PVC cleaner do you use . Sounds like you've got more experience with this . I felt a bit of an idiot really ' telling the custy they would look nearly new . I always achieve that , it's bugging me more than owt . Plus I know the neighbours were taking an interest .
     
  4. TolishAPurd

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    Not sure I would have knocked money off that. Pvc degrades over time, you were just there to get the dirt off, which i assume you did, not restore the plastic. It has probably been neglected for a long time to be like that so don't feel bad as you did all you could do. The only other suggestion i would have is to use bleach, but then we are talking restoration which woupd double or triple the price imo.
     
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  5. peter rogers

    peter rogers Grand Master
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    To right i go clean and I tell them before there might be dark marks on the parts were they've joined PVC gutters and on the connections of downs pouts
     
  6. TolishAPurd

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    Yep, it's all about managing their expectations.
     
  7. peter rogers

    peter rogers Grand Master
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    I'm a brilliant guy do some cleaning but one thing I'm not is a magician lol
     
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  8. SPCleaning

    SPCleaning Guru
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    As mentioned above, I always state that the gutters are pretty bad and there may well be some permanent staining that can't be removed. Then if it comes up like new I am brilliant, if not then I was spot on with my warning.
     
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  9. Elliot

    Elliot Active Member
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    Yeh I think the last few comments are spot on . In future I will change my sales pitch . To include there could be some degrading of the gutter which may not come clean . Well live and learn cost me half hour labour . Lost me £20
     
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  10. dasslr1

    dasslr1 94 to go
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    Custys leave it for years then expect them to come out all shiny and brand new ,I always say before hand I can only do my best .
     
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