Brand new gardiner backpack problem! Help please!!!!

[Carlwindy]

Hi guys, I received my back pack from gardener last week, just unboxed it and attached my hose and a tap as I need it for work tomorrow! When I turn it on the water runs through the tap nicely but when I turn the tap off the back pack pump does not turn off.... I've attached a video

 

[Carlwindy]

Won't let me attach video for some reason, it just makes a whistling humming noise instead of shutting down!!

 

[Dave B]

Does it click every few seconds?

The pressure switch should cut the pump

@Alex Gardiner may know the answer but i would assume it is ok

 

[Carlwindy]

it clicks on and off when I turn it over half power but when below half it just makes a constant whistling and humming sound

 

[spruce]

I presume you have charged the battery.

 

[Carlwindy]

I presume you have charged the battery.

The battery is full

 

[Dave B]

If you run it on full and turn the tap off does it cut out then?

It should gradually stop pumping as the pressure builds up until it cuts out..then you will just hear a random few clicks every few seconds which is the pressure switch working

If it does but doesn't at lower settings i reckon you need to adjust the pressure switch which can be done with a screwdriver

 

[Carlwindy]

If you run it on full and turn the tap off does it cut out then?It should gradually stop pumping as the pressure builds up until it cuts out..then you will just hear a random few clicks every few seconds which is the pressure switch working

If it does but doesn't at lower settings i reckon you need to adjust the pressure switch which can be done with a screwdriver

Yeh it turns off when on full, just the odd click

 

[Alex Gardiner]

HI Carl

It may be that it is finding a small leak somewhere. Could you email ([email protected]) over a photo of the connectors you are using. It may be that the connectors are not quite water tight and are not allowing full pressure to build up and activate the pressure switch.

 

[Carlwindy]

Hi Alex thanks for the reply. I have checked for any leaks where I have connected it and nothing, it's the same connectors I have used on my old backpack and that was fine. I will send you the email. Thanks