Eddie dragon
Active member
- Messages
- 374
- Location
- Oxford
I bank with santander, so usually pay cash and cheque envelope at post office. Running late so used po in village I was in. Standing with me card in hand ready to press yes. Instead she handed me a recite an said all done. I questioned at the time why I hadn't used my card to verify the amount. She showed me the recite again my account details and the correct amount. I just did it manually she said. Well that was on 22nd February Not only has the cash not turned up but the cheque envelope has disappeared as well. Santander are investigating but told me tonight that the envelope will just be written off.
16 cheques lost, 16 customers I have to ask to pay again.
16 cheques lost, 16 customers I have to ask to pay again.