Took delivery of my type 1 resi neck swivel head and super scraper from Gardiner's yesterday. Today was the first day I could use them. My goodness what a difference the swivel head makes. I've always been a stickler for making sure the brush gets into the corners. It therefore infuriates me when people clean a window side on when it's not called for. I've always insisted that people who work with me stand straight on to a window so that the brush is square on the glass. Then move to the next window in like manner. But with the swivel - wow! It encourages you to keep your feet still. So far less footwork in my mind is easier, and possibly quicker? I now do a set of four windows in one cluster without moving. Windows over conservatories were A LOT easier. No more twisting and contorting your body into weird shapes to get at awkward windows. And windows between houses in tight spaces are easier. Ones where you don't have the room to clean straight on. Previously I would hold the pole over my head so that the brush hits the window square. Now you just hold it by your waist and let the resi neck turn the brush. The super scraper was better than I expected too. By coincidence I did a house where a flock of gulls had clearly had a game of target practice on the rear windows. Without heat I normally end up soaking the windows for a minute and then going back to wash. Most poo comes off just fine like that. But you still get the odd bit that you brush for ages even after soaking. Today I wet the window, then used the scrubber pad to remove all the poo. Even from the frames! Perfect! And effortless! Sometimes the scraper touches the soffits. The solution to that is an extender angle adopter. Though I would still prefer just a long arm if you're listening MR Gardiner!? All in though, very good products. Simple and makes our lives easier. Job well done Alex Gardiner!!