I Am Not Happy. Pheonex Pole Broke Allready!

Discussion in 'Water Fed Pole Cleaning' started by rick trinder, Apr 27, 2013.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

Thread Status:
Not open for further replies.
  1. rick trinder

    rick trinder Member
    Member

    Joined:
    Mar 24, 2013
    Messages:
    51
    Likes Received:
    2
    only arived on fri. so i went to put the aqua dapter on and the screw bit fell off in my hand!!!! i am well hacked off
     
    Advertisement
  2. OoO

    OoO Guest

    Is the part glued on or what??
     
  3. chip

    chip Guru
    Member

    Joined:
    Jan 16, 2012
    Messages:
    1,457
    Likes Received:
    35
    Is it the pole or aquadapter? Either way, they seem pretty good at customer care from what I've read, they'll sort it!
     
  4. OoO

    OoO Guest

    Didn't they have problems with parts snapping? Is it a new pole or an old pole mate?
     
  5. HotWash Window Cleaners

    Joined:
    Jan 23, 2013
    Messages:
    874
    Likes Received:
    44
    Oh I still got that Hxtel 35e if you need something a little bit more sturdy.
     
  6. rick trinder

    rick trinder Member
    Member

    Joined:
    Mar 24, 2013
    Messages:
    51
    Likes Received:
    2
    not even used it yet!!!! it is glued in! i hear they did have a problem before. but that is winding me up as they must of sent me an old pole!!!
     
  7. rick trinder

    rick trinder Member
    Member

    Joined:
    Mar 24, 2013
    Messages:
    51
    Likes Received:
    2
    damo it is brand new. but i think they may of sent me an old one by mistake.
     
  8. Gmeister

    Gmeister Grand Master
    Member

    Joined:
    Apr 13, 2012
    Messages:
    2,959
    Likes Received:
    72
    Speak to Steven Fox from Window Cleaning Warehouse, he sorted me out and MK with new parts, the pole isn't snapped but the bit at the top of the pole right?
     
  9. rick trinder

    rick trinder Member
    Member

    Joined:
    Mar 24, 2013
    Messages:
    51
    Likes Received:
    2
    g. you got it!!! have they re designed it?
     
  10. OoO

    OoO Guest

    Not taking the mick. But is it meant to be glued in? Is I not quick release like Gardiner,.....
     
Advertisement
Thread Status:
Not open for further replies.