I Just Cant Help Myself (I'm Greener and I'm a secret OVER CLEANER)

Discussion in 'Water Fed Pole Cleaning' started by Greener, Jul 12, 2015.

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  1. Greener

    Greener Well-Known Member
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    Its a weird one this and since I started out on my own in January one I've been struggling with:confused:last year due to personal circumstances I fell into this wonderful world called window cleaning, I worked for a guy for around 11 months mon-fri 6hrs a day for £54 (£9 per hr) and loved every min of it :) I used to clean around 12-14 property's within this time and worked my goo-noods off, I used to worry how slow I was as he would clean around 18-22 houses to my 8-12, every now and then I would voice my concerns and he would always say that the way i cleaned was as if i cleaned twice:) please don't worry, your the best guy Ive ever had and with you I know I can go home every night and not worry about having "That phone call" from a customer complaining about the standard of work ect, and even though i didn't earn him the money other guys had in the past that this was worth more than a few extra £££ in the pocket every day.

    So i Jan this year I decided to take the plunge and start my own business, because in the words of my good lady "who ever you've worked for in the past you've always worked as if its your own". Well now it is LOL.

    As I said above, I used to clean around 12-14 houses a day with the other guy but now its my own business/customers I only seem to clean around 6-8 houses a day (6 hours), its not due to lack off customers as I have plenty of work on, I know this is partly down to my round not yet being as compact as his was and I have a bit more traveling time throughout the days but I also know its because I'm extremely thorough, I try to be quicker but still probably scrub twice as many times as I need to and rinse much more than I need too_O I just cant seem to get over the over clean if you know what I mean? I read a lot on this forum regarding the numbers and earnings some of the boys turn over on a daily basis and I have no doubt they are doing a great job:thumbsup: but I just cant seem to stop myself from over cleaning:mad: now I really happy with my lot at the moment but I also know I could be earning more ££ per day and not have to worry as much about fitting in my scheduled customers.

    does anybody else have this problem?


    Cheers Greener
     
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  2. Gav

    Gav Grand Master
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    I was just thinking about this. Reading several other posts. When I used to clean I thought I was doing a decent speed and still keeping quality but watching some lads out there, mainly the guy that cleans our offices and the guys who cleans my house they seem to do it a lot quicker than I did.

    They literally from top of window including frame, scrub all the way down rinse then next window.

    I was more clean frame first. Stop water and brush of water sitting on top edge of frame as would always bloody drip later on. Then rinse window a couple of times then next window.

    I just could not walk away feeling confident the way I see these guys do it. To be fair they do do a good job. Maybe one or two runs on our office windows but they are horid old wooden frames ones.
     
  3. Tuffers

    Tuffers Hero
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    Confidence is key. Once you're on a regular clean you know that there should be no problems thereafter.
     
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  4. Greener

    Greener Well-Known Member
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    I know what you mean Gav Ive watched loads of vids and other window cleaners in the area and It looks crazy fast, BUT they still get paid and seem to have plenty of work on? some days I go out and think to myself, right today Im going to smash through these jobs and only clean half as hard as I normally do and we'll see what happens?? problem is by the time I get to the first window I just cant seem to change my technique: Go round each frame - extra scrub on top frame - I tend to brake each large glass frame into two half's and scrub each half 6-8 times-then good rinse on top frame - rinse down glass and sides of frames- bring brush down - adjust head for sill - put brush back up - give sill a good scrub- then on to next window.
     
  5. spruce

    spruce Grand Master
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    My advise is to inspect the window before cleaning it. If it looks clean before you start then it needs minimal attention. 2 passes on the glass will be more than enough. Anything more is a waste of your time.

    You have to change your habits, and changing a habit takes a long time. You have to consciously give yourself instructions as you go. Done top frame, finished. Done side frames, finished. Cleaned glass with 2 passes, finished. Wash sill, finished. Rinse glass and brush over sill, finished. That's done and then force yourself to walk away and start the next window.

    Do your bottom windows this way to start with as they are easier to inspect. It may mean a return trip to check them, but this is the only way you will gain confidence that you are walking away from a clean window. As Tuffers says, its all about confidence.

    My son in law has a splash and dash approach unless there is a problem window. At one time I didn't trust his approach and used to do spot inspections. I never found an issue. There were a few complaints when he started, but when we got down to the knitty gritty of it, the complaint was that he was too fast so couldn't be cleaning their windows properly. We inspected the work and those windows were spotless. He takes half the time to clean a window than I do.
    Now I haven't had a phone call of complaint in the last couple of years.

    One of our fellow windies once said that he was looking for customers that would accept a 90% clean. So he wouldn't work for an OCD customer. In our part of the world we need volume to make up the daily takings as our pricing isn't what windies get in the south. To get that volume you can't offer a 100% clean. It takes too long.
     
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  6. MrBump

    MrBump Guest

    I'm slow and still only get a 90% clean :rofl:
     
  7. Gav

    Gav Grand Master
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    I would always aim for 100% clean. I could not be giving cleans that are only 90%. Granted you have a valid point re volume etc and most probably dont even notice but i guess its just me.
     
  8. cheapncheerful

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    yep cheapie doesnt care about time at all...

    he just cant leave a window he doesnt believe it one hundred percent..

    but sometimes he does wonder....why

    when he looks at the state of some of the insides ..

    and the number of blown double glazing units which really mean you couldnt possibly get it wrong.

    it is so funny though...

    some days go just great so fast you cant believe...

    and then others drag soooo bloomin long..:rofl:
     
  9. spruce

    spruce Grand Master
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    Gav, you're right. I wouldn't dream of doing a substandard job, but when does a job become substandard?

    I often find I'm more critical of the results than my customer is.

    How do you define a 100% clean? What about the front door?
     
  10. Gav

    Gav Grand Master
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    To me 100% is not spots drips or anything that a customer could look at and say its not clean. I included doors as standard on all my cleans when i was cleaning. I know what you mean though. And i used to drive myself insane trying to get everyone perfect.
     
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