Just told a customer to go shove her windows up her ar**

Discussion in 'Chit Chat & Introductions' started by abs, Sep 14, 2014.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. abs

    abs Guru
    Member

    Joined:
    Jun 4, 2014
    Messages:
    1,379
    Likes Received:
    442
    Now I'm very customer driven and will do everything to make a customer happy (usually)
    First time I've told folks on here , I have a 3 year old girl who for the last 2 years has battled brain cancer.
    Recently she hasn't been able to regulate her own temperature and any day now she will fall in to a coma and will not be resuscitated as we and the docs believe she has been through enough after 3 brain ops and month after month off that poison they call chemo.
    A lovely lady just emailed me saying her windows are late (by 4 days) and it's not good enough , she said sort it or she will find someone else !!!! Now that itself is rude enough but I messaged her back saying sorry I have a sick daughter at the moment and will get to you soon.
    The messaged me back saying her windows are more important to her than my sick daughter.
    So I told her to shove her windows up her ar## and said I'll blacklist her ??? Lol so she will never get a window cleaner again.
    Am I out of order or did she deserve worse ??
     
    Advertisement
  2. Posh

    Posh Hero
    Member

    Joined:
    Jan 8, 2012
    Messages:
    5,903
    Likes Received:
    954
    I can't describe on here without being banned what I would have told her.
    I'm sorry for your daughter mate & can't imagine what you must be going through.
     
  3. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    She deserved worse then that matey. That's a sad story right there. You're doing well to hold it all together.
     
  4. Duncs

    Duncs Grand Master
    Member

    Joined:
    Mar 29, 2013
    Messages:
    3,194
    Likes Received:
    687
    done the right thing , some folk you will never plz
    its very simple we try our best
     
  5. abs

    abs Guru
    Member

    Joined:
    Jun 4, 2014
    Messages:
    1,379
    Likes Received:
    442
    Cheers fella 's I felt bad after but even if my girl had a cold and I was off work I still wouldn't put up with being spoke to like that
     
  6. cheapncheerful

    Member

    Joined:
    Jan 31, 2014
    Messages:
    6,489
    Likes Received:
    2,043
    yep ditto the posts above not a lot you can say really, some people....you just cant believe what they are like...

    i dropped off load s of work with my daughter who suffers from anorexia she was far more important than cleaning windows...i think anyone would understand ...

    wish you all the best with your daughter i was lucky, touch wood i got mine back just....:)
     
  7. I'm really sorry for you and your family. I can't pretend to understand the pain and heartache you must all be going through.

    Is there anyone locally from this forum that can cover you? Help you out a bit?
     
    • Like Like x 2
    • Winner Winner x 1
    • List
  8. TolishAPurd

    Member

    Joined:
    Nov 3, 2013
    Messages:
    5,101
    Likes Received:
    2,681
    [​IMG]
     
  9. abs

    abs Guru
    Member

    Joined:
    Jun 4, 2014
    Messages:
    1,379
    Likes Received:
    442
    Don't need it to be honest as I usually manage, customers are easy come easy go , and I'm sure it will be years till I come up against Another grot bag like her
     
  10. Tuffers

    Tuffers Hero
    Member

    Joined:
    Sep 10, 2012
    Messages:
    9,399
    Likes Received:
    2,747
    This is totally unacceptable;
    The messaged me back saying her windows are more important to her than my sick daughter.

    Does she know about your daughters illness? If she does, then she is evil!
     
Advertisement