Lost 2 Customers Today On The Same Road :(

Discussion in 'Advertising Offline/Online & Canvassing' started by harunh, Jul 16, 2012.

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  1. harunh

    harunh Legend
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    I went to do a first clean... a women arranged me to do it in 4 weeks time.... so iturned up she goes oh my husbands got a window cleaner now ! i was like okay....

    and round the corner... i was about 2 do a 2nd clean... and on the door a women sellotaped a notice on to her door with my previous invoice saying.... we do not require your service no more sorry thankyou.

    I was like :S i must be getting undercut around that area or something?
     
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  2. All Round Cleaning

    All Round Cleaning Grand Master
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    It happens mate i have dumped 2 today and lost another just take it and carry on .
     
  3. Shaun1977

    Shaun1977 Forum Addict
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    Sounds like someone under cutting you like H
     
  4. harunh

    harunh Legend
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    Hmmm just got to to replace them, i was going to go canvassing but its raining ! I got 89 customers left now !
     
  5. Belfastcleaning

    Belfastcleaning Grand Master
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    Possible under cutting.. You should call back and ask the woman who left a note and ask incase it was the workman ship
     
  6. All Round Cleaning

    All Round Cleaning Grand Master
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    Lol H i have given up counting now i jus remember who's who and when lol .
     
  7. All Round Cleaning

    All Round Cleaning Grand Master
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    Lol H i have given up counting now i jus remember who's who and when lol .
     
  8. harunh

    harunh Legend
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    I dont count it says on wcp :p lol
     
  9. Posh

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    Big H find out why. If I lose one I always try to find out why. It plays on my mind. Touchwood haven't lost one yet through bad cleaning.
     
  10. Dodger

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    Tend to agree with that H, if it was spotting or something ya could have done it again or at least take a good look at the windows and see if ya can spot why it happened. Might just have been why they said but ya never know.
     
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