Customer texed and said she wanted to cancel. So I replied saying OK where you happy with the service. She replied and said. She wanted a thorough clean and found a cheaper window cleaner. Two things. First she was a terrible payer and even thought it was £7 a clean she owed me £40 ish. Second i think another windy has knocked and blagged that wfp is not as good as trad and then said he would do it cheaper. Bad form. Me thinks... I clean about 7 in a row so will keep a eye on the windows.