New customer

Discussion in 'Chit Chat & Introductions' started by Den, Aug 10, 2016.

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  1. Den

    Den Forum Addict
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    Done a job today neighbour of existing customer 17 wooden Windows 1 front and 2 back doors and a conservatory hadn't been cleaned for at least 2 year they were really dirty anyway quoted her the other day agreed on a 4 weekly clean I explained by coming on my 4 weekly round I won't charge first clean etc, anyhow just had a txt saying how happy she is and can I put her on a 8 weekly clean and can I quote her for conny roof I just txted back stating by now going on a 8 weekly clean it will now be an extra £5 havnt heard anything back yet do you think I'm wrong and do you guys charge a little more for your 8 weekly cleans.
     
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  2. Tuffers

    Tuffers Hero
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    Dump if you don't hear back. £5 more per clean sounds too little IMO.
     
  3. Markyboy 50

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    4 weekly or 8 weekly are the same price for me!
     
  4. Den

    Den Forum Addict
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    Yeah that's what I though tbh took me nearly two hours as well.
     
  5. Trev81

    Trev81 Guru
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    I'm always more for 8 weekly than 4.
    Generally take a bit longer, therefore more labour n more pure.

    Used to be 50% more than 4 weekly but I play it by each job now, sometimes just a cpl quid more sometime more, depends on windows n how dirty there going to get between cleans.
     
  6. Den

    Den Forum Addict
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    Kind of understand what you are saying only last week we agreed on terms of clean but then after the first clean literally hours after changed the boundaries I.e. I didn't charge first clean also I would hAve quoted a little more with 8 weekly clean in the first place, but before I gave the 8 weekly price she readily agreed to the 4 weekly price.
     
  7. peter rogers

    peter rogers Grand Master
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    U walked into that lol.
     
  8. Den

    Den Forum Addict
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    That's what I explained in the txt will wait and see what happens.
     
  9. Markyboy 50

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    Take it on the chin mate. Lesson learnt.
     
  10. Den

    Den Forum Addict
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    Maybe your right, I'm normally a good judge of character but only human and can make mistakes also she is a doctor and approach me this is the first time this as happened and sure it won't be the last you live a learn.
     
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