Newbie questions about first cleans.

Discussion in 'Traditional Window Cleaning' started by Adams0211, Oct 25, 2014.

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  1. Adams0211

    Adams0211 Guru
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    I thought about posting this on Scottie's thread but thought it was deserving of its own thread, especially as it will probably help other newbies like myself.

    I'm about two weeks away from starting up and suddenly realised I'm not really sure what's expected of a first clean.

    I've been practicing like mad recently (as well as working full time) and had a spare hour today so told a pal I'd go and do his windows as a freebie.

    He said he's never had a window cleaner and these windows hadn't been cleaned for years. I realised this was my first first clean.

    Here's how I tackled it and you can let me know how I did.

    1. Brush round frames and sills to remove cobwebs, leaves etc

    2. Scrub frames and sills with wet heavy duty sill cloth.

    3. Mopped windows using Porcupine sleeve. They were filthy so I mopped them extra well.

    4. Used my scraper in a couple of spots.

    5. Squeegeed windows.

    6. Bit of detailing with microfiber cloth.

    7. Wiped over frames and sills with microfiber cloth.

    How did I do and what would you have done differently?

    At the end the glass was perfect and the frames and sills looked much better but weren't excellent. To get the frames and sills to look perfect I would have had to used other cleaning products and it would have taken much longer and my price would have to reflect that.

    What do customers tend to expect from a first clean?

    How do you charge for a first clean? Double the cost of a standard clean or do you prefer to price after a seeing the job first?

    Do customers understand that a first clean is actually a thing or do they expect you just to do a regular clean?

    I'm rambling now and I've typed far too much so i'll stop now.

    I'm looking forward to hearing what people think. Cheers!
     
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  2. Smurf

    Smurf Banned
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    Myself I always charge a good wack for first cleans as so many ppl like to pull a fast one. If they want restoration work doing as well then I charge extra on top.

    Now builders cleans I don't do any more as are too much hassle but would be a hell lot more than a first clean for sure.
     
  3. Adams0211

    Adams0211 Guru
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    Thanks Smurf. From how I described it above, would you say I went about things correctly?
     
  4. Smurf

    Smurf Banned
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    Pucker job bud :thumbsup:
     
  5. Smurf

    Smurf Banned
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    If you want to get the frames & sills a bit cleaner you could try magic sponges and give em a quick rub over too ;)
     
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  6. Adams0211

    Adams0211 Guru
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    Nice one. I guess I just needed some confirmation.
     
  7. Smurf

    Smurf Banned
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    You will soon settle in to your own way of working as once the first clean is out of the way it gets alot easier on regular cleans;)
     
  8. Tuffers

    Tuffers Hero
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    I used a magic sponge, well 3 on the struts on an internal conny roof yesterday. I dipped them in soapy water, rubbed and dried with an old scrim. Came up a treat :thumbsup:
     
  9. Tuffers

    Tuffers Hero
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    Adams0211, sounds like you did a good job. Once a first clean is out the way, you'll fly round afterwards :thumbsup:
     
  10. boarcity

    boarcity Guest

    on a 1st clean i will sometimes scrub the sills with Cif cleaner on a sopping wet rag ,that brings em up a treat
     
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