People!

Discussion in 'Chit Chat & Introductions' started by Mr B shine, Jun 30, 2013.

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  1. Mr B shine

    Mr B shine Active Member
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    We all deal with them, I think you all probably understand where I am coming from[​IMG]
    ............ thank you for listening
     
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  2. Dodger

    Dodger Hero
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    haha ya got to love em, or not.
     
  3. Mr B shine

    Mr B shine Active Member
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    They wanted me to text a quote for there house by telling me it had three bedrooms and when I texted back I had to se the house they said not to bother :Image2:
     
  4. Gmeister

    Gmeister Grand Master
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    If it wernt for the customers it would make the job so much better!
     
  5. Mr B shine

    Mr B shine Active Member
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    but no where near as entertaining :Image14:
     
  6. Richard

    Richard Forum Addict
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    [SIZE=medium]You can give an estimate, but ask a few questions first, you need to find out if they are shopping around for the lowest price possible, you do this by giving them a price, if they go quite, pause to long, gasp, etc - You have sussed them out, personally I wont bother with customers like this.[/SIZE]

    [SIZE=medium]Start with whatever price comes to mind, I had one last week 3 bed semi, and I said it would be a minimum of £10 – never heard from her again. A day later that same week I did a first clean for a 3 bed semi £40, the price over the phone was for £25, but when I got there to give a definite quote the price ended up being £40.[/SIZE]

    [SIZE=medium]Richard[/SIZE]
     
  7. Mr B shine

    Mr B shine Active Member
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    I just don't want the custom of someone who expects a quote and won't give details
     
  8. nwcs

    nwcs Forum Addict
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    i use google maps and street view to estimate a price over the phone

    alot of the time its not worth the petrol to go give a price for them to say the last bloke only charged £4.
     
  9. adyspurs

    adyspurs Guru
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    I normally get a hunch over the phone,I promote myself,give a good usp and done.If I think there going to be difficult then walk away.
    I am lucky that have so much work I don't worry.
     
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