Have any of you guys and girls been to try and purchase stuff over the internet just to be dumbfounded by extremely poor customer service? I have rung two businessess to buy new poles today. The first one the obvious choice The second an up coming pole brand. The first one what a nightmare The second one was speaking english but couldnt understand a single word she said. I want to buy and have two new poles before the weekend any advice guys? I need an 18ft pole and at least a 25 ft pole with the possibility of extending. Prefer full carbon poles for rigidity. One pole is for me the other is for the misses. I use gardiner clx 18 and clx 22 with extension and a hxtel 35e Recommendations please.