Problems With Wintecs?

Discussion in 'Traditional Window Cleaning' started by mufcglen, Aug 16, 2013.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. mufcglen

    mufcglen Well-Known Member
    Member

    Joined:
    Apr 30, 2013
    Messages:
    511
    Likes Received:
    53
    Anyone ever had much problems with them with orders?
    I order a few bits on Monday and thought I'd have them by today at latest and still waiting but called them just after 4 and they closed till Monday now!
    Just wondered how long people on here have had to wait for the free delivery, it did say 2-3 days but I should have had it by today at latest?
     
    Advertisement
  2. tench0771

    tench0771 Grand Master
    Member

    Joined:
    Jun 30, 2013
    Messages:
    4,278
    Likes Received:
    932
    if u ordered the stuff monday should b here tomorow at the l8est realy usly 2 ta 3 days 4 free deliv
     
  3. mufcglen

    mufcglen Well-Known Member
    Member

    Joined:
    Apr 30, 2013
    Messages:
    511
    Likes Received:
    53
    I'd have thought Thursday or Friday for 2-3 days delivery if I ordered Monday?
     
  4. norm

    norm Grand Master
    Member

    Joined:
    May 10, 2013
    Messages:
    3,814
    Likes Received:
    880
    Not had a problem with 2 recent orders
     
  5. Kips

    Kips Well-Known Member
    Member

    Joined:
    Jun 19, 2012
    Messages:
    589
    Likes Received:
    94
    Never had a problem, give them a call on monday or email them, one of my parcels went missing once and they sent me a second batch out, free of charge, and apologised like it was their mistake not royal mails - a week or 2 later the original parcel turned up so I ended up with double!
     
  6. mufcglen

    mufcglen Well-Known Member
    Member

    Joined:
    Apr 30, 2013
    Messages:
    511
    Likes Received:
    53
    Cheers guys, never turned up Saturday morning either?
    Like I say when I log in it still says processing rather than posted so looks like they might have made a mistake at they're end with dispatching or something but I really needed that pole last week not next week!
    Phoned on Friday afternoon and all I got was Somone will be in touch and looks like I'm going to have to wait until tomorrow now for a responce!
    Could be second and last time I use them
     
  7. stuvy

    stuvy Well-Known Member
    Member

    Joined:
    Jun 27, 2013
    Messages:
    312
    Likes Received:
    18
    yepp iv had problems with them I ordered a lot of stuff chose free delivery and it took a week to come then ordered something else a few weeks later and forgot to order one s channel thought i could tack it onto order but they said it had already gone so payed extra delivery cost they turned up 2 days later not next day

    Like all companys I guess people make mistakes but I will use other companies first over them
     
  8. Lewis90

    Lewis90 Member
    Member

    Joined:
    Aug 9, 2013
    Messages:
    28
    Likes Received:
    0
    Placed a order for my start up kit (£150) come Friday so I unwrapped the box and found that they had only sent half of my stuff and nothing to say it was out of stock or anything. So I rang them and the woman told me shed get someone to ring me back later on that day. And still haven't heard anything. This weekend I was hoping to get some practice in but cause they haven't sent everything I've had to give it a miss.


    L.Stokes Traditional Window Cleaner!
     
  9. mufcglen

    mufcglen Well-Known Member
    Member

    Joined:
    Apr 30, 2013
    Messages:
    511
    Likes Received:
    53
    haha yeah was that the woman with the professional but elegant voice lol!
    hopefully i'll get the call back tomorrow but i too needed that pole last week and its not good service to just to leave a customer hanging onwondering,a simple email giving expected date would be usefull!
     
  10. Lewis90

    Lewis90 Member
    Member

    Joined:
    Aug 9, 2013
    Messages:
    28
    Likes Received:
    0
    Yeah that's right haha seem to me there like a back street dealers kind of thing. Yeah it would of been nice cause if I had a job to do on the Saturday then I'd of been screwed so I'm hoping it will be here tomorrow if not ill be ringing again.


    L.Stokes Traditional Window Cleaner!
     
Advertisement