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Discussion in 'Water Fed Pole Cleaning' started by charlie tapper, Nov 15, 2012.

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  1. charlie tapper

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    I usually texts customers day before i go. i clean this one every 4 weeks but she has been a bit of a messer , not this time etc


    Hi i will be around tomorrow to clean your windows. can you unlock your gate please. thanks

    (her :- why do you insist on cleaning the windows in the middle of the month. i was expecting you two weeks ago. please clean them after the 25th of each month . if that is problematic let me know. thank you).

    i am tieing you up with next door. if you have a problem with this i shall no longer clean your windows. thanks .


    (her :- no worries . thank you kindly for your services. i cant do business around your family convenience. i already have a replacement window cleaner thankfully and life goes on . it is a paid service not a favour. )


    basically her neighbour is my cousin and i had to tie them both in again after drive work being done on my cousins . cuz i dont wanna do 2 trips ...

    good luck to her new window cleaner
     
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  2. M.K Cleaners.co.uk

    M.K Cleaners.co.uk Grand Master
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    '' if you have a problem with this i shall no longer clean your windows. thanks .''

    Shouldnt have said this in my opinion,
     
  3. charlie tapper

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    what would you have said gaffer ?? i dont get dictacted too
     
  4. M.K Cleaners.co.uk

    M.K Cleaners.co.uk Grand Master
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    I would have went with ''i am tieing you up with next door'' then left it at that, Then waited for a reply.

    I really think she may have sent a different reply
     
  5. charlie tapper

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    i no even if i would have just put i am tieing you up with next door , she wouldnt have been happy anyway as she says she wants it done after the 25th each month
     
  6. M.K Cleaners.co.uk

    M.K Cleaners.co.uk Grand Master
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    Yeah, your probably right mate
     
  7. bluemonkey

    bluemonkey Guru
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    i would of said ok, no porbs, will move you till after the 25 and never turned up, sounds like she already started a other wc and didnt need you
     
  8. charlie tapper

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    maybe she had i dont know , but i wasnt moving when i was going their as its on a 4 wk rota and not the time to go over as i go this week . not when she tells me go . like i said if she has got someone else , then good luck to him as its not the type of customer i want . and they will get messed around like i did ...... dont come this time , dont come in this weather. messed around other times
     
  9. Smurf

    Smurf Banned
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    No good worrying about it now,..you could have been a bit more tactful even phoned to explain . Written text can be misconstrued depending on how someone reads it like being aggressive and/or downright rude :rolleyes: [font="Arial""][/font]

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  10. Goldoak

    Goldoak Active Member
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