Rewarding recommendations

Discussion in 'Chit Chat & Introductions' started by Damo, Jan 30, 2016.

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  1. Damo

    Damo Guru
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    Still on the fence about this one.

    If a customer recommends you, do you reward them?

    I currently do with a £10 voucher as its cheaper than giving a free clean.

    But I dunno if I should even bother. Do customers appreciate it ?


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  2. Aqua-pure Portadown

    Aqua-pure Portadown Active Member
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    In my short time in the buisness I don't think many give a damn about you so u think the tenner would be better in your pocket (that's just my opinion )

    Sent from my SM-G920F using Tapatalk
     
  3. Damo

    Damo Guru
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    They have to have 3/4 cleans to get this £10 I should say.

    One customer has got £70 now in vouchers. But it's worth it I guess Coz they are all in one street BUT these odd ones. Hmmmmmm


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  4. lou

    lou Active Member
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    what vouchers u give em Damo? £70!:eek: shes been workin hard for ya/herself.:laugh:

    Nice van setup btw. very nice! checked one of your vids on youtube earlier:cool:
     
  5. Damo

    Damo Guru
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    Yeah that I don't mind. I really don't. As she obviously appreciates it !

    Thanks :)
     
  6. Markyboy 50

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    Nope. I think they are happy just finding their friends a good reliable window cleaner. They should thank us for cleaning them!
     
  7. Damo

    Damo Guru
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    What van was it btw ?
     
  8. CMRwindowcleaning

    CMRwindowcleaning Active Member
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    I think it's good to reward them they didn't have to recommend you they don't that out of good nature. I think a lot of customers could easily get whole streets for us but probably can't be bothered and just don't care. I always give them a discount off the next clean if they get me a referral.
     
  9. Green Pro Clean Ltd

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    Nope, nothing as fickle as wives and customers, they get rewarded by having done their neighbor a good turn. Does not hurt to remember to say thank you though.
     
  10. lou

    lou Active Member
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    transit connect mate
     
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