Scratched glass

Discussion in 'Water Fed Pole Cleaning' started by garry, Jul 31, 2014.

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  1. garry

    garry Member
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    had a complaint 1 of lads scratched glass today, obviously hes not happy n just bought new windows. any1 any advice for me regarding getting rid of stratches or what to do? I know a window fitter worse case just thought id ask advice on here too. do any of u guys have insurance or public liability what covers damages like this??
     
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  2. seye

    seye Forum Addict
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    For some reason I don't think public liability covers a window you were working on when damage took place.
    Sent from my RM-976_1115 using Tapatalk
     
  3. Smurf

    Smurf Banned
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  4. Smurf

    Smurf Banned
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    Also you would know if you have caused the damage yourself surely?

     
  5. We built a house last year, with £30,000 windows. At the end of the job, we hired a local window cleaner before the client moved in. He managed to scratch the lot, using a Stanley blade to clean them! I'd better not mention any more as its gone to court. Scratches can be polished out at a great expense though!
     
  6. Smurf

    Smurf Banned
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    Scratch glass waiver springs to mind otherwise you can leave yourself wide open
     

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  7. garry

    garry Member
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    it was 1 of my workers not me, who says he cant recall a scratch so tbf it might not evan be us who scratched it. its happened to me before too once last year and again I don't recall scratching itat the time of the clean then a week later I get the complaint. its annoyin when I don't know for sure it was our clean causing it
     
  8. Smurf

    Smurf Banned
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    Think I'm lucky as I don't seem to attract a holes as customers unlike some.

    It doesn't take a week to notice a scratch on a window surely? More like it was there all the time but he did not get very far with the installers so they both decided to put the blame on the cleaner instead. :rolleyes:
     
  9. daveyboy

    daveyboy Legend
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    If he took a week to blame me I would have just told him to wind his neck in and **** off

    That waiver is a great idea smurf
     
  10. TolishAPurd

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    Agreed.

    Anyway, he can't prove it any more then you can, so tell him to poke it.
     
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