Some customers you just don't want.

Discussion in 'Chit Chat & Introductions' started by Eddie dragon, Jul 29, 2016.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. Eddie dragon

    Eddie dragon Active Member
    Member

    Joined:
    Jan 13, 2016
    Messages:
    170
    Likes Received:
    83
    I spent half an hour chatting to this young fella last weekend. Gave him a set of prices for cleaning his property. It's a nice big extended cottage with a small conservatory. So gave him a regular price a price for the conservatory roof, and a one off price. one off price basically x2. He text me earlier asking for a date to clean the windows. Gave him the date and asked him if windows or conservatory roof as well. That's when it became interesting. How mutch if you miss out the skylights?. I did reply no problem knock a fiver off. OK what if we leave the side of the conservatory that faces the hedge?. After simmering on this a bit I replied. Not something I normally do. I priced to clean the whole conservatory. Could you please clarify if a one off or regular clean. I get back. Can you break the price down per panel so we can work something out. after banging my head of the steering wheel and simmering a bit I did reply. No. I gave a price based on how long I think it will take. Could you pls clarify if one of or regular. I get back you said you would take five off for the skylights. There is only five small ones so could you take another ten pounds off for leaving that side of the conservatory and maby not do the frosted windows which will save me a bit more.
    I havent replied yet as I carnt do it without being realy rude at the moment. Won't be adding them to the round that's for sure.
     
    Advertisement
  2. tench0771

    tench0771 Grand Master
    Member

    Joined:
    Jun 30, 2013
    Messages:
    4,284
    Likes Received:
    932
    thats anothe walk away job :D:D
     
  3. Eddie dragon

    Eddie dragon Active Member
    Member

    Joined:
    Jan 13, 2016
    Messages:
    170
    Likes Received:
    83
    Yep that's what's got me so worked up. No agro for weeks then two muppets in a day.
     
  4. Taxlossloz

    Taxlossloz Grand Master
    Member

    Joined:
    Jul 11, 2014
    Messages:
    2,015
    Likes Received:
    527
    Ha I'd leave it
    I had one this week
    House cost around 1 million but don't want to spend £17 as its lightly raining
    I'm not going back someone else can do it
    Then I did neighbors - ' hi Luke great to see you here's the money ' proof you can work in rain for the right people
     
  5. Tuffers

    Tuffers Hero
    Member

    Joined:
    Sep 10, 2012
    Messages:
    9,397
    Likes Received:
    2,745
    Yep, had one yesterday. I clean next door but one and last time I was there she asked if I could knock on next time I was there. So, yesterday I knock on, she opens the lounge window and says that she's a bit busy today :confused:. So am I love :fubar:
     
  6. tench0771

    tench0771 Grand Master
    Member

    Joined:
    Jun 30, 2013
    Messages:
    4,284
    Likes Received:
    932
  7. tench0771

    tench0771 Grand Master
    Member

    Joined:
    Jun 30, 2013
    Messages:
    4,284
    Likes Received:
    932
    I had one earler to day phoned her said im due to clean ur Windows eather today or tomorrow wich ever sutes she said can u come bk next week we are expecting gests i said I'll have to leve it then till next month as I'm finishing the area tomorrow she said ok no problim now I'm not back till 7 weeks time maby a tad longer lmfao i bet she rings me be for I'm due again she will just ave to wate now

    Sent using the Window Cleaning Forums app
     
  8. tench0771

    tench0771 Grand Master
    Member

    Joined:
    Jun 30, 2013
    Messages:
    4,284
    Likes Received:
    932
    Ide sack her but it's a nice job and I clean her mum's wich is also a nice job so I'll just play hard ball she will get it in the end

    Sent using the Window Cleaning Forums app
     
Advertisement