Standing Out From The Crowd

Discussion in 'Chit Chat & Introductions' started by JBC88, Apr 3, 2013.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. JBC88

    JBC88 Member
    Member

    Joined:
    Mar 20, 2013
    Messages:
    78
    Likes Received:
    5
    Hey guys got a txt from custy saying dont need me now someones canvassed n gonna do it for half my price! So basically been badly undercut.thing is the house is a big 4bed detached house with bay windows on both floors and 2 big patio doors at back. i charge £12 for it and do all pvc also everytime. So if this guys gonna charge say £7 how much dya rexkon he does a normal semi for £3-4??? If he does hes gonna have hardd time making a living.

    Anyone got any pointers abt standing out so thatveven if a guy comes in so cheap you dont lose out?? I do my best to provide top quality service n also not greedy qith my pricing or price rises yet sometimes i get this happening and ya top quality service doesnt matter anymore.
    I know im gonna make my money back and pixk up other customers cos i do best job i can but wish i could make such an impression that custies wouldnt care abt price more than quality of service.
     
    Advertisement
  2. joe34

    joe34 Well-Known Member
    Member

    Joined:
    Feb 10, 2013
    Messages:
    269
    Likes Received:
    10
    I think just stick to what your doing ,if i'm honest i wouldn't even do that size house for 12, i charge more.

    You know yourself that if you've got any under priced work every time it comes round to cleaning them again you get NAUGHTY off with doing them.If someone wants to do them for those sort of prices good luck to them .I find it's only the odd customer that will drop you and if they drop you like that they are not worth having.

    The guys who canvassed your customer?do you know who they are ? they are not pds cleaning are they? they are ruthless tried to under cut my work a few times.

     
  3. OoO

    OoO Guest

    Pretty much what joe said tbh.

    We lost a customer sometime ago. We was £20 they was quoted £10.50. So they cancelled us, 6 months later can we take em on again. He did it twice, don't let it get to you. Pleeeeeeeeeeenty of work about!
     
  4. joe34

    joe34 Well-Known Member
    Member

    Joined:
    Feb 10, 2013
    Messages:
    269
    Likes Received:
    10
    They canvass houses like your customer and go in as low as possible just to get the address, name and number on the paper to sell on as a ready made round or someone has sent them round ..someone will buy this, do it for the first time and realise that it's just not worth the money for the work they put in,you want to say to the customer who you've lost that if this other company lets you down or the cleaning is'nt up to scratch in the future then you know where to come for a reliable cleaner.
     
  5. adyspurs

    adyspurs Guru
    Member

    Joined:
    Jan 24, 2013
    Messages:
    1,065
    Likes Received:
    68
    p d s cleaning,I've heard of him,from Woodford,needs a slap!
     
  6. joe34

    joe34 Well-Known Member
    Member

    Joined:
    Feb 10, 2013
    Messages:
    269
    Likes Received:
    10
    Yeah thats him pds, patrick dudley smith he's got a gang of canvassers working for him, sells under priced,undercut rubbish work and wants 5 times the value,he's done alright out of it to lives in a nice size house.
     
  7. adyspurs

    adyspurs Guru
    Member

    Joined:
    Jan 24, 2013
    Messages:
    1,065
    Likes Received:
    68
    2 people I know got rounds of him and they well and truly stiched uo.i think he's been knocking on my doors.not all is as seems though he has gone into liquidation before.he is bang out of order.
     
  8. joe34

    joe34 Well-Known Member
    Member

    Joined:
    Feb 10, 2013
    Messages:
    269
    Likes Received:
    10
    I know last year i had one of my customers tell me that she had a guy from pds knocking on her door,she said she was happy with me, but he still said i'll knock a fiver off, she still said no,but he said i'll put your address down and call back in a month anyway .Month later this window cleaner turns up to do the windows ...wasn't he's fault just been sold this address by pds.

    I'm glad to hear that, the bloke does'nt give a **** who he undercuts ,i've met alot of window cleaners who have been stiched by him in the past .
     
  9. OoO

    OoO Guest

    WOW! My mate bought a round of a company called PDS about 6 years ago, i wonder if its the same company. Sounds like it.

    He ended up paying close to £20,000 for £3,000 worth of work. In the end he dropped every single customer.

    He paid in instalments, if you missed a payment. You got hammered!
     
  10. OoO

    OoO Guest

    Yep same company, didnt know where woodford was. PDS was near essex, i remember him telling me that WOW!!!
     
Advertisement