Ok, so i read on this forum quite often about companies like vista print, some people rate them highly, others, not so much. Personally i feel that using a local company would be better, for the personal service, supporting the local economy, and being able to explain face to face with someone, exactly what you want, or so i thought!. I have already tried, unsuccessfully to deal with one local company, with both van lettering and business cards, so i looked on yell.com for other choices. There isnt a huge amount in my area, so i was faced with a choice of going to the nearest city, aberdeen, where there is a few different companies who do business cards and flyers. I wanted to avoid this, as 5.5 years as a bus driver trying to fight my way in, and out of aberdeen has left me with a chronic desire to avoid the place(!). This left me with a company in a town about 40 mins drive away. So i went up the week before last, explained what i wanted, that was, business cards the same as my current ones except having blue lettering on a silver background, instead of blue lettering on white. Told the guy this was because my van is silver and the lettering was blue, also told the guy what the font was, same as my van. The only other potential change i spoke about was having a6 flyers made up, but having them laid out in 'landscape' instead of 'portrait', which my current ones are. Looked at the emailed proofs on friday ***ht and guess what?, they are absolutely NOTHING like what i asked!. Not the right colours, not the right layout, not the right font!. I am totally baffled as to how with such (i thought) clear instruction on what i wanted, and why i wanted it, they could get it so completely wrong!. I will be going on to the vistaprint (or other, similar) website within the next couple of days to see if i can get what i want from a large (impersonal?) company!. Oh happy days!