The Advantages of four weekly cleans over eight weekly.

Discussion in 'Water Fed Pole Cleaning' started by Parky, Feb 17, 2016.

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  1. Parky

    Parky Active Member
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    Things are progressing well for my little venture. A good mate of mine passed some work my way and on Monday I had my first day out on my own. (It was hard going and I had some challenges)
    I've also managed to pick up a few customers over the last week or so. I tend to ask them how often there looking at getting their windows done. Majority of time they have been asking me what I suggest and I've said eight weeks.
    The problem is I can't figure out a way to justify saying four weekly would be a better option. If I was a customer I’d only want them doing every eight weeks to be honest. I don’t want to take the piss, but at the end of the day it’s going to take me twice as long to earn my cash if everyone goes for eight week cleans!!! Any advice chaps please?
     
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  2. BigFoot

    BigFoot Active Member
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    I understand that you may feel that every 4 weeks is not as good value for your customers however we get paid to keep windows in mint condition. A good first clean and monthly maintenance cleans keeps them looking smart, less time for dirt to build up. Think of it this way, 4 weekly keeps them clean, 8 weekly more dirt to clean so marginally longer to clean (could work same time for slightly less money). your customers will value you if you do a good job 4 weekly or 8 weekly but my advice is base your business on your needs and find the customers that match your goals.
     
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  3. Poles Apart

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    #3 Poles Apart, Feb 17, 2016
    Last edited: Feb 17, 2016
    Yes invest in plenty of stationary and give the customer all options and don't tell them what is best let them decide what is best for them, you can have a look at this quote book it cost me £30 for the 2 books I think and that included design and it's in triplicate! I have a take the pi$$ customer who wanted 4 weekly she keeps skipping cleans and has turned it into a "I'll have em cleaned when they're filthy" service so I don't do any more work than I do for a 4 weekly once over and rinse, sometimes she says did them myself as I don't know what she has put on them.......soap, windowlene whatever I'm not doing a first clean and I haven't got time to keep asking, if they "spot up" tell them they signed for a 4 weekly and tell them the frequency and quote needs to be renegotiated, don't forget your time is precious and if you are like me I can't just turn up to be sent away, sending away even means sent away by phone or text it's still a waste of your time when trying to organise rounds.
    Make things easier for yourself one of the hardest things I found was "quoting" I have a new system now where I look at the job eye it up and estimate what that would cost for a regular 4 weekly then I get my calculator out and add 40% for a first time clean so if it's £10 for a 4 weekly then first time £14, if 8 weekly £14 again if "one off" £10 + 70%=£17
    The way you do it is up to you but have found it takes the guess work out of it but whatever way suits you, I use Aimee at www.printpeople.co.uk she is great just mention what you want and she tailors it to suit you and will send you loads of test proofs till you are happy, sorry about the essay but I'm off today got car-jacked the weekend and still traumatised.
     
  4. Poles Apart

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    Dropbox - quote book
     
  5. Poles Apart

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    Not a great picture but if you zoom in you will see 4 weekly, 8 and whatever, you don't do that much more work on 8 weekly and on bigger jobs I do encourage it sometimes if they ask advice it keeps the expensive jobs on board as it actually saves them money over 4 weekly and it's no extra burden for you.
     
  6. Green Pro Clean Ltd

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    I just say once a month, 90% of my customers are fine with that, a few ask for every other month and I say no problem. Happy days all round.

    Glad to hear your getting out there solo and giving it a shot. :)
     
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  7. Adams0211

    Adams0211 Guru
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    90% of my customers are four weekly. I prefer four weekly over monthly because I do 13 cleans a year with four weekly as opposed to 12 cleans per year with monthly.

    I always offer four weekly to start with but will take on customers on an eight weekly basis if they're not keen on four weekly.

    I've not had much resistance to four weekly and the ones who want eight weekly tend to be watching the pennies.

    I sell it to them by saying that i keep their windows clean rather than cleaning them when they're dirty.




    Sent from my iPhone using Window Cleaning Forums mobile app
     
  8. Jacob

    Jacob Guest

    I advertise on my flyer i can clean 4 8 or 12 weekly, most settle for a 8 weekly which is what i recommend, no real difference to 4 weekly same time to clean plus the custy dont feel like i an on their doorstep all the time, 90% of mine are 8-weekly and i make a living of it
     
  9. Poles Apart

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    Which is why I never recommend any cycle they choose what they can afford, if it becomes an issue from them later renegotiate the frequency and quote another time. If they ask me for advice I may advise 4 or 8 weekly, Like last week had a new job in a road I already had one job in she wanted 6 week I said it's 4 or 8 as other one is 8 saved me going to the job and doing one.
     
  10. High-tower

    High-tower Active Member
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    Im seriously considering splitting the difference and going 6 weekly across the board... take it or leave it!
     
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