Traditional window cleaning in rain

Discussion in 'Traditional Window Cleaning' started by matt18, Mar 29, 2015.

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  1. matt18

    matt18 Member
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    Hi people, I am just wondering how you deal with customers when it rains,
    I am getting quite a lot of customers now, and know it is only a matter of time until I have to work and deal with a customer that does not want their windows cleaned in the rain.
    I don't really want to stop every time it rains as this does not earn money.

    I have herd of people that just out right remove these people from the round but only want to do this as last resort

    Advice much appreciated .
     
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  2. Green Pro Clean Ltd

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    We do a 'rain guarantee' for our customers, if they are not happy once the rain has dried, call us and we will go back and do the windows again for free, no one ever calls as they forget all about it by the time the windows have dried.
     
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  3. James Allen

    James Allen Well-Known Member
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    Rain is purest water you can get with out ro or di so if your windows are cleaned well enough like green said give a rain garuntee
     
  4. SPCleaning

    SPCleaning Guru
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    Its the wind blowing stuff about that causes issues.

    I have working in the rain within my terms and conditions on my website. In short I reserve the right to do so.
     
  5. boarcity

    boarcity Guest

    #5 boarcity, Mar 29, 2015
    Last edited by a moderator: Mar 29, 2015
    i always work in the rain. Occasionally i come across a customer who runs outside as we arrive and "gets funny" about it. i then start shouting while looking the other way [a general "look out!" type of shout,or a bark, louder than the complainer ]
    i then turn around and always say,[thru gritted teeth] look we havnt got time to sit in the van, now its take it or leave it,what to god dyou want me to do?

    some give in ,some say leave it, it can go either way. if they say "leave it/or "can u leave it for now" - i go all moody and wont reply . i never set eyes on them ever again. ever ever Ever

    its in the lap of the gods . all i can assure you is that 90% of the population dont mind,so dont fret about it is my tip
     
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  6. Alien Human

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    Out of interest.....what does the reading come up as when you pop a tds Meyer in rain water?
     
  7. rugbywolf

    rugbywolf Forum Addict
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    That's not strictly true, as the rain might be clean, but it brings the muck off the surrounding walls down with it.
     
  8. Alien Human

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    SPCleaning would you mind posting your website as I would like to have a peep at your t&c's :thumbsup:
     
  9. rugbywolf

    rugbywolf Forum Addict
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    I don't like working when it's raining, although I know it can be done. I personally wouldn't have my windows cleaned if it was raining. light rain and drizzle is OK up to a point. I look at it this way: it's not the custies fault, and it looks bad, it's one of the hazards of the job, same as painters, gardeners, grass cutters etc.
     
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  10. James Allen

    James Allen Well-Known Member
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    Here you go rugby my tap water is 380ppm rain I am harvesting is 0 11 ppm and that is running stright off my house roof at the mo
     
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