Came across the idea on here back in May and thought it was a great idea. Slightly adapting though for just pricing. I am printing my whole round off and applying the following. Green - Price is ok. Amber - Price could do with going up. Red - Price needs to go up. I know what you're thinking. Put them all up! Thing is I would but for example. I have a £19 house and it's been at £19 for 3/4 years. They always pay online within 24hrs. The house takes 20 mins. And I do 4 out of the 5 in the close. So I don't really want to risk putting that one up for the sake of a £1 It's more like the Mrs Jones at number 7. £9 and it should be £12!!! As customers have come and gone the round is slowly sorting it's self out but I have a few now that I am starting to really hate doing. So I said I would increase the prices then. I already have the letter drawn up from my last increase so I am going to post them out. Last price increase was over 2 years ago and we lost one customer over 50p and I think 2 went every other time. Going to start off with the red first. See how I get on !