Univalve - Fantastic but X1 faulty

Discussion in 'Water Fed Pole Cleaning' started by Alien Human, Aug 24, 2016.

Advertisement
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the UK Window Cleaning Forums.
    Starting or own a window cleaning business? We're a network of window cleaners sharing advice, tips & experience. Rounds for sale & more. Join us today!

  1. Alien Human

    Member

    Joined:
    Mar 15, 2015
    Messages:
    1,034
    Likes Received:
    339
    Got myself x3 univalves for each of my poles and can't believe that I've waited this long to get them - brilliant bit of kit , so easy to use.

    But when it came to fitting the third the red tube that gets tugged down to start / stop flow broke as I was pushing on the Gardiner hose. Tried to do a DIY job to fix it to no avail so going to have to send that one back and see what they say.

    Will be a bit gutted if they don't replace it as otherwise been a really good purchase.
     
    Advertisement
  2. Lewis

    Lewis Well-Known Member
    Member

    Joined:
    Jan 28, 2015
    Messages:
    362
    Likes Received:
    96
    Mine did this after 2 months, a replacement was sent the next day. Fantastic customer service.


    Sent from my iPhone using Tapatalk
     
  3. Green Pro Clean Ltd

    Moderator

    Joined:
    Jan 20, 2015
    Messages:
    5,146
    Likes Received:
    2,146
    I hear the customer service on these is superb.
     
  4. Alien Human

    Member

    Joined:
    Mar 15, 2015
    Messages:
    1,034
    Likes Received:
    339
    Did you get yours from Exceed or Window Cleaning Warehouse Lewis?

    Got mine from WCW.
     
  5. Alien Human

    Member

    Joined:
    Mar 15, 2015
    Messages:
    1,034
    Likes Received:
    339
    Called up WCW, sent an email with pics and 2 mins later got an email back saying a new unit being dispatched - top notch customer service :)
     
  6. Lewis

    Lewis Well-Known Member
    Member

    Joined:
    Jan 28, 2015
    Messages:
    362
    Likes Received:
    96
    Exceed dude


    Sent from my iPhone using Tapatalk
     
  7. Andy

    Andy Forum Addict
    Member

    Joined:
    Feb 7, 2013
    Messages:
    773
    Likes Received:
    158
    Just a helpful hint when inserting anything in to pole hose reel hose boil kettle tip in a cup and dip the end of the hose in about an inch for 15 to 20 seconds makes inserting so much easier.
     
    • Agree Agree x 5
    • Like Like x 1
    • List
Advertisement