I have tried to stick to only ground floor bungalows, but this lady asked me to clean two of her 1st floor windows. The one in the back garden shown in the picture is the one I tried. I used my extension pole from my ladder which I put against the fascia or soffit (whichever one) and reached it. Is there no other way to clean it? I used a ladder mat to stabilize the ladder's feet at the bottom on the grass. I worried the standoff might come away from the soffit/fascia and break the window, possibility? The window I cleaned was the one in the bottom right hand picture and the window in top right, and the one I am cleaning with a scrim on pole in top picture as well. Just didn't feel comfortable doing the whole thing. Do most people have liability insurance? Is this if they bang their ladder into a customer's Merc or something? Or ladder breaking glass lol? Is it stupid to climb on roofs and risk breaking tiles? Also, do we need to get on felt roofs (climb up) to get to certain windows?