grrr i had a new clean today, she gave me her number the other day and i forgot it so i text her and asked what number she text bk 61 so i go and do her house. i said i done 61 but it dont have a conny like you said, she replied saying nooooooo 51 sorry my finger hit wrong number :angry: bit my tounge and after 20 mins looking for her house hid behind some flats i proceeded to clean. done the front and a side, went to open a gate and it was bolted. i text saying its bolted. she text bk saying it shouldnt be, maybe the wind shut the bolt across. i said i aint got time to waste. i wasted 1 hrs today messing about and then doing wrong Beepin house. at this point i was fuming and had a bad head. she said well my daughters paid u yes. i said yep i done her house first, she said go bk round and give her ten pounds of the 20 i gave you. i said sorry cant do that. you knew i was coming so why make excuses up about the gate being bolted. i did a stupid thing by blind quoting them aswell. all her windows bar 1 had plastic square things on the glass. it took ages to do the front. i know the number one rule is go and see the house before quoting, she sent me pics of her window down stairs that had the plastic off. so naturally i said ok 20. what would you have done if someone did this to you. today i feel like just telling everyone of my customers to peeeeee orf. :wacko: :angry: