Hello Chaps, Was hoping to get your opinion of this, especially you Green Pro Clean Ltd because I think I remember you mentioning it in the past. I think I'm currently losing out on 40% of the work I quote for because of my first clean price(and probably 70% of online enquires I quote for). I had a first clean price policy because I really felt angry when I cleaned the hell out of some really dirty windows to get the reg clean, only to be dropped on the second clean - we've all been there! But I'm thinking about waivering the first clean price and saying to the customer that I'm happy to start with a reg price as long as they sign up for at least 5 cleans. There-after if they still drop me I'm confident to take them to the small claims court because I've done it before when I got ripped off on a van. What do ya thing chaps, have any of you tried this?