Wcw Backpack Trolley Truck

Discussion in 'Water Fed Pole Cleaning' started by Major_MInus, Aug 20, 2013.

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  1. Major_MInus

    Major_MInus Active Member
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    Just a quick post - ordered this on the weekend, arrived today. Been carrying Big Boy 22ltr backpack around so far and, as I'm getting busier, it's starting to get a tad heavy now to carry (great workout, mind you!).

    Anyway just a quick word of warning, if anyone is thinking of getting one, I would strongly advise against it. It says it's suitable for 30kg loads but in all seriousness when my backpack is mostly filled up and put on there, it's incredibly flimsy and definitely not going to be strong enough. Feels like it's going to snap. Also, the handle that extends actually came out of it's sockets when I was pulling it along and have had to put it back together.

    All in all, would just advise people to stay away from getting one, definitely not strong enough or suitable really. Will be giving WCW a call to see if I can return it. Need to get a proper one from B&Q I think. Thankfully wasn't too much money anyway.

    Oh well, lesson learned. :Image3:

    P.S. WCW have been great for everything else I've used them for, just disappointed in the unsuitable-ness of this sack truck for the job it's advertised to do.
     
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  2. Bingo

    Bingo Grand Master
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    Money is money at the end of the day......and it's your money.

    Just tell them it's 'not fit for purpose' and you want a full refund.

    ps
    Get them to pay the return delivery charge aswell.......P&P may not be cheap, but why should you pay if the trolley is not fit for purpose.
     
  3. Stephen Fox

    Stephen Fox Active Member
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    Sam,

    No problem returning the item, just give us a ring/email and we can sort it out for you.

    Bingo,

    As for being 'fit for purpose' we sold a few 100 of these with no issues, so they do hold up to the job and are regulated for a lot more weight than the full backpack contains. But as said above, anyone not happy with a purchase we will gladly take it back. :Image7:
     
  4. Bingo

    Bingo Grand Master
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    Now Now Mr Fox.

    Only going on what Sam has stated, which does sound that that the item is not fit for purpose.
     
  5. Stephen Fox

    Stephen Fox Active Member
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    It does sound like there is something a bit iffy with this one. We will take it back no problem.
     
  6. stuvy

    stuvy Well-Known Member
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  7. Belfastcleaning

    Belfastcleaning Grand Master
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    The best trolleys are ones with pneumatic tyres.
     
  8. Major_MInus

    Major_MInus Active Member
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    Thanks Stephen - much appreciated. I'll give you a call/email tomorrow :Image7:

     
  9. Tuffers

    Tuffers Hero
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    Can't say fairer than that!
     
  10. johnny bravo

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    cant fault wcw for there support with my 18 litre backpack, when reporting faults. delivered next day.
    ts1 cleaning, m/bro
    whats happened to your 18 litre backpacks., good solid handles to carry.
     
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