Sign of the Times

[vito61]

Lost a customer this morning because of economic downturn. they had no complaints and were v sorry, but having to make cutbacks. Not long had a new baby, wife works, hubby doesn't (apart from looking after 2 children).

This has been the first I've lost this way.

 

[Belfastcleaning]

I had a customer a few months back, cancell as he recently lost his job. £6 I charged for their house. I was round that way last week and he asked if I would start again as he got a job lol..

Maybe once they see how dirty their windows are in a few months they will want you back!

 

[bluemonkey]

i have lost a few like that, a lot only work 16 hours, and the other doesnt work, as they will rent a house and be better off only work part time, but as the gov has taken away working tax credits, it will hit a lot of people,

 

[Belfastcleaning]

The whole system eff'in sucks!!

 

[neil_09]

I lost one today.

She said if your cleaning with that pole ill find someone else.

I said was the last time the way you wanted.

She said yes.

I replyed. Funny that iv used the pole on yours for 4 months.

She wasnt amused. But naymind.

Funny how they complain but nothin to back there argument.

Picked up two new today on different street so every cloud n that.

 

[bluemonkey]

been doing a custy for over 2 years, and they cancelled today, as the last clean, was all spotty, didnt bother ringing me to sort, just decided to cancel, and get a other wc whos leaflet they had, but he hasnt been around yet, to start, but if hes no good then they will take me back on, said sorry i dont take custy back on who cancel said you should of rung me to come sort it out, and then i walked off, its a street where i now do 4 use to do 16, but full of **** payers, there where on of 5 decent payers on the street, feel sorry for the new lad, i bet he ends up taking on all my regects who are bad payersbluemonkey

 

[Gmeister]

Am finding that some prefer traditional, as its cheaper?

Example, one customer said they was being charged for £12 which window cleaner used wfp, if I was doing tradition I would charge £5, if yourlosing customers like that might be better to go back trad???

 

[bluemonkey]

would rather lose the jobs than go back trad, i have doen in the past and will do in future

 

[neil_09]

Iv lost one. So not to bad i suppose. I charge the same as wen i did trad.

No point charging more. It was me that changed.

Gettin more custys with wfp due to being able to go above conny roofs

 

[best]

Am finding that some prefer traditional, as its cheaper?

Example, one customer said they was being charged for £12 which window cleaner used wfp, if I was doing tradition I would charge £5, if yourlosing customers like that might be better to go back trad???

WFP can work faster than trad so prices should be the same

 

[GMcleaning]

i always hear this about wfp being quicker but really it depends on the cleaner, iv watched wfp cleaners pull up to a house at the same time as me and by the time they had reeled there hose and got the pole up to the first window id already cleaned 2 of the upstairs bays, even if the caught up with me on the tops there is no way they would be quicker than me with a wfp on the downstairs windows, and even if they did they have to re reel the hose and sort poles, warning signs etc where i just rack the ladders in about 10seconds and drive off! im only speaking from my experience mind, i am quite quick by trad standards and maybe the wfp guys i see are slow...lol