wfp v ladders

Discussion in 'Water Fed Pole Cleaning' started by simon, Feb 4, 2012.

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  1. simon

    simon Guru
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    talking to the lad who started me off w/cleaning the other day & he does a care home in town & after they had an accident in the kitchen h&s moved in & did an assesment of the whole place the upshot was he was told he could no longer clean it from ladders so fatboy here swooped in & its sooo easy with my clx 27 just spent last 3 days trying to write a letter with quote & risk etc such a headache but just finished so gonna take it in tomoz. if i get it it'll be my 1st proper contract & i'm pretty confidant cos i've priced the 1st clean well but ive only gone £55 more than matey was doing it for the maintenance cleans, cos i'll be so much quicker
    but i suppose this must be happening more & more so its summat to look out for eh
     
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  2. laddergarder

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    summat :D

    You've got to be from Scotland, I am near Glasgow myself, best try not to use slang, most won't understand you, you'll get better responses if people can understand the post.

    I generally include a written quote, 2 reference letters from current commercials, a copy of our insurance schedule, photocopies of our licences, a health and safety assessment, and our welcome letter.

    I am ladders mind you ;)
     
  3. James

    James Guru
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    Very pleased for you Simon, it's a shame everything is going towards health and safety these days :/

    I hope you get it!

    James.
     
  4. simon

    simon Guru
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    lol laddergarder no i'm from the lake district, but my ex is from dalry in ayrshire & i've lived in irvine & kilwinning ,where my kids still live & worked kilmarnock & newton mearns so i maybe use slang i've picked up, but our slang is quite similar, but you've given me some good ideas ,cheers.
    what do you put in your welcome letter ?
    simon
     
  5. laddergarder

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    Intro Paragraph

    Asking the reader to please read as the doc covers important information. More info available on our website etc.

    Avoiding Hazards

    Just a section on customers keeping a safe distance, including pets and children while we are working. As well as leaving ample room around the property for us to work. Keeping windows closed and locked etc

    Payment Methods

    Instructions for paying online, setting up bank transfers, sending cheques etc.

    FAQs Section

    Usual stuff, answers for; What do you do when it rains? Do you close down for the winter? How to report work that you are not happy with?

    Policies and Procedures

    Cancelling bookings, Outstanding Payments Policy, Privacy Policy, Abusive or Threatening behaviour, Health and Safety Assessments, Dealing with complaints.
     
  6. simon

    simon Guru
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    hell thats great - makes me feel like im still in the ladder on a push bike brigade

    how much does your web site cost a month
     
  7. laddergarder

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    It was around £120 for two years, so about £4.60 a month - I use http://www.dataflame.co.uk

    I am a little fortunate on that side of things as I studied computer programming when I was in college, so after a refresher I was able to do my own website.
     
  8. simon

    simon Guru
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    thats good , i cant decide if one would be worth it in my area, but for that price ... well the cheapest bottom flat i've got is £4 & she's always asking if i've put it up yet lol thanks i'll have a look at them [hr]
    aaaaargh i'll have to give em a ring tomorrow to much info on there, it does look good though
     
  9. James

    James Guru
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    Don't suppose you design websites do you? I'm looking into it at the moment, I'm desperate to get a site up so I can rank it high in google and market it towards my facebook page.

    I'm gunna check out that dataflame site, how would you rate them out of 10?

    James.
     
  10. laddergarder

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    10/10 they are a good company, I had used them years ago and they were great, that is why I use them.

    I don't design them, but I will be happy to help you out with what ever you are stuck with, I am fairly good with Dreamweaver, HTML, PHP, and JavaScript. So I can show you how to set-up contact forms, Paypal etc no probs.
     
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