What Should I Do

Discussion in 'Traditional Window Cleaning' started by david247, Dec 22, 2012.

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  1. david247

    david247 Banned

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    ok i won a contract in nov and i basically im not making mega bucks but its enouth to pay for fuel and some other bits and dabs.

    but there's a problem the customer hasn't told the other cleaners that they are not needed or isnt wanted so they are getting her windows cleaned twice a week now some of the other cleaners have been told but there are three that haven't been told or surpost to be told as far as i know.

    the other windys are been paid about 5 to 15 to 11 quid per clean im getting 9 per clean what should i do


    what gets me is that the other windy are leaving dried up soap suds in the windows aka probley some dogy cleaner !!!!! but in the contract i sign that all frames are cleaned and spot making every clean about 10 to 15 mins long but this guy hasn't cleaned the frame and makes them look dirty as hell so its taking me into a deep clean 1 hr +.
     
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  2. Doo

    Doo Well-Known Member
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    I would have a word with the custy about telling the other windy they are no longer required, 9quid for 1hours graft is no use, point out to the custy that you are doing a better job. If they still do nothing dump, this is what I would do mind I've only been cleaning part time for six months so maybe some more experienced cleaners would handle it differently
     
  3. CNS-southwest

    CNS-southwest Grand Master
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    I agree, although I also not been doing it long so maybe one of the elders might have a different view :)
     
  4. Belfastcleaning

    Belfastcleaning Grand Master
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    Well, I got a cafe a while back, ( I do her house ) but the windy that does a few other shops on that row must of asked her...

    Next time I came down she said don't do them today, they were cleaned this morning.. Huh? Yes the old windy is back, but he only comes every 2 weeks.. But she wanted every week.. So asked if I could do the weeks the other windy dosent come...

    There was people sitting eating their breakfast and they heard it all.. I said are you having a laugh? I clean houses in the street every 4 weeks.. But told her no I won't clean them, just keep your new windy. And told her she be lucky if I'll be back cleaning her house..

    And I never went back to her house..

    Don't work for people if they don't appreciate it or you ain't happy.. It's not worth it
     
  5. laddergarder

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    I would tell the customer exactly what you just said, just say, if they don't stop, and you have to deep clean every time, then you will be forced to double your price as you have to clean there mess as well. If they wont cancel them, and wont accept a higher price, then drop them.
     
  6. rugbywolf

    rugbywolf Forum Addict
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    In this type of situation, never get involved with other window cleaners. Always make sure, if you are asked when another windy is involved, that although you are quite happy to do the windows, the other windy must be told FIRST.
     
  7. david247

    david247 Banned

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    i did that befor i signed the contract yet it looks like he is messing the other windy s around and not me in the contract states i get paid monthly so i must do the windows when im site so i can get paid
     
  8. chip

    chip Guru
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    Am I in the twilight zone? Or is it that joke " how many window cleaners does it take to clean a shop". It's madness it is! Tell them to decide who they want to do the job and stick with them. 9 quid an hour is no good to a self employed man these days.
     
  9. chip

    chip Guru
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    Unless of course you have good reason to think it could lead to better work :)
     
  10. daley

    daley Banned

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    thars pigs fliying hear pink ones
     
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