Windows still clean thank you!

Discussion in 'Water Fed Pole Cleaning' started by Greener, Nov 17, 2015.

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  1. Greener

    Greener Well-Known Member
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    #1 Greener, Nov 17, 2015
    Last edited: Nov 17, 2015
    Hi all, bit of a first for me I'm afraid o_O I just received this text from a new/ish customer I have only cleaned the once before who said yes to an 8 weekly clean, just wondering how you boys would PROFESSIONALLY reply??

    Hi dale is it possible you could do it a bit nearer xmas maybe 3 wks time As they are still clean , many thanks neil
     
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  2. steve garwood

    steve garwood ginger lion
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    Id reply that I would do it this time, but after that its every 8weeks otherwise you will have to charge more as they'll be dirtier so you'll use more water
     
  3. TolishAPurd

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    Its a glimpse into what they are going to be like as a customer. I would personally ditch them,unless you already have an existing 8 weekly round they can conveniently go on.
     
  4. daveyboy

    daveyboy Legend
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    I always thought the idea was to maintain the cleanliness of the windows not to let them get dirty then clean them
    I guess some people don't see it that way

    Clean em with mud next time so you get your regular clean back
     
  5. Jake

    Jake Grand Master
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    This.
     
  6. Posh

    Posh Hero
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    I would say sorry but my regulars come 1st for Xmas & you agreed 8 weekly & you can't just change it coz it's near Xmas.
     
  7. johnny bravo

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    well it will be near xmas wont it, if you have just done them wont it.
     
  8. johnny bravo

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    just do them a week b4 xmas or xmas week, if you have the time . then just 8 weekly, price accordingly. he may be a nice TIPPER. i love these
     
  9. Greener

    Greener Well-Known Member
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    Here's a couple of standard templates I've just formulated, please let me know what you think?

    Hi #%% I hope all is good with you? the agreed price is also based on frequency and to keep the round regular and in sync Im only able to come round at the agreed frequency the aim is to keep the windows relatively clean so that I do not have to carry out what's referred to as a first clean every time as this would take longer, use more purified water and inevitably cost more money. Regards Dale

    Hi #%% I hope all is good with you?With regards to the rain, rain water won't affect the clean in anyway due to the fact rain water is pure water much like the water I use, this is why I'm happy to give a 100% rain satisfaction guarantee, if once the rain stops and the windows are dry if your not happy just send me a text and I will come and do them again. The agreed price is also based on frequency and to keep the round regular and in sync Im only able to come round at the agreed frequency the aim is to keep the windows relatively clean so that I do not have to carry out what's referred to as a first clean every time as this would take longer, use more purified water and inevitably cost more money.Kind regards Dale
     
  10. Greener

    Greener Well-Known Member
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    If I clean them the week before xmas than that would be 12 weeks between cleans not the eight as agreed.
     
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