G/s/f clean for a landlord

Hi so i have cleaned my customers property as usual when i think well the gutters need cleaning so i will ask her.... now i have had the job for over 2 years now, and in her email she just said, "bill me when its done" she didnt even ask how much, so should i quote top wack i.e £150 which i think its worth or give her a discount as shes a long standing customer??

Charge full price,...........I would.

yeaah i think im just being to soft /emoticons/biggrin.png i gess if she was worried about money she would have asked how much it would be.

She would if I was doing it /emoticons/biggrin.png

Ha i bet!

no harm in emailing back " the job will cost £150.00, please confirm and i'll begin on X date".. boom

Best to be safe than have an unhappy ex custy

If you're going to quote top whack then you need to confirm it with her first IMO. Nothing worst then giving someone a nasty surprise and then losing a good long standing customer from it.