P
Pickingpaul
everyone wants a great round at the size that suits them with every single customer happy to see you and always paying on time.
Just read hanco's thread where he tells the typical tale of an awkward custy accusing him of not even doing the work a couple of months later and not wanting to pay.
We are know this happens from time to time, a certain percentage will be **** custys and we are always best off getting rid of them sooner rather than later. A single customer can really annoy you to the piont that it effects the rest of your day and stays as this negitive thought stamped on your brain.
We should be judging them from day one, this should have to reach our standards not the other way around. I and im sure you lot do too, get a sense of a bad custy straight away but u give them a chance because you might be wrong.
What tell tale clues are there to establish someone is a bad custy?
I want to here all the things that they say that a good custy never would say.
These are the codes to an early dumping
1. Untrusting custy. They ask far too many questions. This is not really a cardinal sin i know but it will mean they will be a pain. They ask things like..."when are you coming next" 'four weeks today' "im not normally in" 'no problem i will text you the day before and u can leave money in the garden here under this pot' "that doesnt sound safe" 'should be fine' " "what if its raining infour weeks" 'then i will be late which is way i text the day before' "i think i want to be in when you clean them, can you come on saturday, im only in today as its my week off" 'not really i do this road on mondays usually' "well i think i need to be in when u do them' "it doesnt really matter if you are in or not as the windows never go out" (no laugh at the joke) "im usually home by 5, can you do it then?" 'Me too, and no i cant' "do you live local?" 'No, i comute from spain each day'
Or. "Make sure you do a good job" "make sure you clean that one"
"can you call back for your money?" 'Not really, you can do me a cheque if you like' "dont have a cheque book" 'bank transfer then?' "Oh, urm, i can do it later then' "ok, heres my details" and they never pay
2 angry. "You left a note last week and it says i owe you £10, i was on holiday. I cant believe you gave me this note, i know you were due as i got your text when i was in cyprus, i will pay you, i dont need to get notes, heres your note back and your money! Never leave me a note like this again, ive never been so offended in all my life blar blar blar" i think its time to give them a miss
This is someone who is untrusting, they are basically telling me that in four weeks time when i text her she will say to leave it or totally ignore the text and not leave any money.
What tell tal signs do you look out for? Because we can all tell a bad custy a mile off but we often still take them on as you are getting a good run on a road ect
Just read hanco's thread where he tells the typical tale of an awkward custy accusing him of not even doing the work a couple of months later and not wanting to pay.
We are know this happens from time to time, a certain percentage will be **** custys and we are always best off getting rid of them sooner rather than later. A single customer can really annoy you to the piont that it effects the rest of your day and stays as this negitive thought stamped on your brain.
We should be judging them from day one, this should have to reach our standards not the other way around. I and im sure you lot do too, get a sense of a bad custy straight away but u give them a chance because you might be wrong.
What tell tale clues are there to establish someone is a bad custy?
I want to here all the things that they say that a good custy never would say.
These are the codes to an early dumping
1. Untrusting custy. They ask far too many questions. This is not really a cardinal sin i know but it will mean they will be a pain. They ask things like..."when are you coming next" 'four weeks today' "im not normally in" 'no problem i will text you the day before and u can leave money in the garden here under this pot' "that doesnt sound safe" 'should be fine' " "what if its raining infour weeks" 'then i will be late which is way i text the day before' "i think i want to be in when you clean them, can you come on saturday, im only in today as its my week off" 'not really i do this road on mondays usually' "well i think i need to be in when u do them' "it doesnt really matter if you are in or not as the windows never go out" (no laugh at the joke) "im usually home by 5, can you do it then?" 'Me too, and no i cant' "do you live local?" 'No, i comute from spain each day'
Or. "Make sure you do a good job" "make sure you clean that one"
"can you call back for your money?" 'Not really, you can do me a cheque if you like' "dont have a cheque book" 'bank transfer then?' "Oh, urm, i can do it later then' "ok, heres my details" and they never pay
2 angry. "You left a note last week and it says i owe you £10, i was on holiday. I cant believe you gave me this note, i know you were due as i got your text when i was in cyprus, i will pay you, i dont need to get notes, heres your note back and your money! Never leave me a note like this again, ive never been so offended in all my life blar blar blar" i think its time to give them a miss
This is someone who is untrusting, they are basically telling me that in four weeks time when i text her she will say to leave it or totally ignore the text and not leave any money.
What tell tal signs do you look out for? Because we can all tell a bad custy a mile off but we often still take them on as you are getting a good run on a road ect