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There has been a lot of debate on the GoCardless front on here.  Several like myself love it yet some still believe their clients to think it's the devils work and think their customers will never sign up for it. GoCardless is now the ONLY payment accepted.  (Yes i have a couple of old dears that think them modern microwaves are still a fad and they pay cash) But I simply wont allow any other option for new business. 

I use the method of texting a link.  This is a typical day at present in my inbox. 

Screenshot_20171016-215046.jpg.a7a29e4dab19c8aec8c7f58f5a15700c.jpg

 

Still think they wont sign up? 


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Its not an easy road to get people signed up but all new clients added to my rounds have to sign up to GC via my website before the first clean commences, As for longterm clients that were paying by bacs got a letter saying that the bank details they held were no longer valid as I was closing the account so they had to sign up to GC moving forward. 

Other lads have sent text reminders with a link to sign up to GC which has worked really well. 


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I've approximately 50% of my customers on GoCardless and the rest are going to get moved on to it asap, any customer that I take on from now will only be able to pay this way. A big mistake was accepting cash, the main problem with this is starting to become apparent to me in that customers are beginning to 'forget' to leave money out.


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Looks like it depends whereabouts in the country you are if Gocardless will work on all yer customers. I have mentioned it to quite a few folk where I live and they all said no way, another Direct Debit. Even though I tried to explain to them how it worked it was just never going to happen. So lose business or take Bacs, card payment or cash, well I'm in this business to make money so I will take the latter rather than lose customers. 


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Don't think it matters how they pay as long as it's hassle free and  as long as they are good payers.

 

I have about 10% on GC, 80% is Bacs...as long as they pay within a few weeks its no big deal.

 

The only time I think 100% go cardless makes sense is to a big business where the cashflow is more important.

 

 


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To clarify I am a sole trader with around 350 clients not a big business and i got sick of chasing money on average 6 hours a week for over 14 years, GC is definitely the way to go I have over 220 clients on GC and I know when a lot of money is coming in and its a lot a sooner than a few weeks. 

With new sign ups it shows commitment from them to me and i am not wondering if and when they are going to pay, In almost 4 years or so  of using GC I have lost 2 longterm clients who wouldn't sign up who were became problem payers so no great loss. I have GC sign ups of a wide age range from 20yrs old to people in their 70's 


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I still collect 5 while 7 on a Thursday and Friday, and increasingly taking BACS payments.

I'm I'm still pondering with GC.

It would save me 4 hours a week, but on the other side of the coin I do meet my customers

and have built a good rapport and good freindships over the years, which leads to add ons

and when it's increase time they're less likely to dump you to your face, plus it does well with

tips, this time of year.

So I'm still deliberating on this one, after all it took me 25 years to go Wfp, so I'm not one for
rushing

Sent using the http://Window Cleaning Forums mobile app


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