Jump to content
rugbywolf

After the snow dirty windows

Recommended Posts

rugbywolf

Snow collects muck on it's way down, it's not clean like rain, and now, especially with the strong winds, the windows are going to be dirty next week. At least the custies will be happy to see us. I remember before when we've had bad snows.

Share this post


Link to post
scottish cleaning service

The sills won't look to clean either, will be busy wi spring cleans.

Share this post


Link to post
Dr Squeegee

I went out and did a few this morning. Was like Santa turning up. They were over the moon to see me. Gonna be a few new customers this week I reckon. 

Share this post


Link to post


mike007
11 hours ago, Dr Squeegee said:

I went out and did a few this morning. Was like Santa turning up. They were over the moon to see me. Gonna be a few new customers this week I reckon. 

Every Snow storm has a silver lining.....KERCHING.

Share this post


Link to post
dmw

First day back and 1/2 hour into my round and got an ex customer ask me to come back and do theirs as the previous cheap window cleaner who'd canvassed it off me had let them down. Of course I will....for a premium.

Sent using the http://Window Cleaning Forums mobile app

Share this post


Link to post
scottish cleaning service

I bet you (dmw) felt like saying no thanks! But you can say there's been a price rise and squeeze a £1 or 2 out of them. That's the problem wi cheap cleaners, there is no incentive for them to be reliable. The guy that used to do ours, came when he needed money and left a 3 month gap. Every month he loses a customer to me because I'm reliable and dearer. I then realised the customer wants reliability above all else, then quality and then price.

Share this post


Link to post
dmw

The couple that I took back on were previously quite nice anyway, I increased the price but didn't feel the need to explain myself, nor did they ask, they just want clean windows and as you say reliability is the key.

Sent using the http://Window Cleaning Forums mobile app

Share this post


Link to post
Jimbo

My customers were delighted to see me today, even had a couple of phone calls from others asking if I was due soon as windows were filthy from the snow, think it might be a busy week or two, happy days.

Sent using the Window Cleaning Forums mobile app

Share this post


Link to post
scottish cleaning service

When I buy something big now, I always think about the aftersales. Know all about lifetime guarantees and then the company gets dissolved and pops up with an s added to the same name. Always seem to be limited companies!

Share this post


Link to post
rugbywolf
On ‎05‎/‎03‎/‎2018 at 20:05, dmw said:

First day back and 1/2 hour into my round and got an ex customer ask me to come back and do theirs as the previous cheap window cleaner who'd canvassed it off me had let them down. Of course I will....for a premium.

Sent using the http://Window Cleaning Forums mobile app
 

Personally, I would think very hard about taking them on, it really depends if it's advantageous to you.

Share this post


Link to post
dmw

I think it's worth doing as I do next door either side, and another 30+ on that road so I'm just consolidating, previously they were o,k. and paid on time, I was quite surprised when they ditched me. But I'm fair and I'll give them a second chance.

Sent using the http://Window Cleaning Forums mobile app

Share this post


Link to post


Cottonlung
On 05/03/2018 at 20:05, dmw said:

First day back and 1/2 hour into my round and got an ex customer ask me to come back and do theirs as the previous cheap window cleaner who'd canvassed it off me had let them down. Of course I will....for a premium.

Sent using the http://Window Cleaning Forums mobile app
 

Been there only to be axed again many months later for another low-baller.. the price increase I got for the months I did clean them again cushioned the blow.. still, highly annoying but they have defiantly got the red card this time haha

Share this post


Link to post
dmw

Yeah, I've upped their price, and no travelling involved so I'll see how it goes. I like to think they'll behave, we'll see.

Sent using the http://Window Cleaning Forums mobile app

Share this post


Link to post
Green Pro Clean Ltd

I got two called back to two jobs first day back after the snow.  Spotting.  

Checked everything on the system. All good. Went back and redid the offending windows (just 1 on each house) 

1 above a conservatory and the other just a regular bedroom window.  

 

Now I clean quick and don't believe in rinsing for maintenance cleans but all I can put this down to was not enough rinse. 

 

First time I ever cleaned after such snow.  Next time I will rinse more after heavy snows. 

Share this post


Link to post
Teaboy
I got two called back to two jobs first day back after the snow.  Spotting.  
Checked everything on the system. All good. Went back and redid the offending windows (just 1 on each house) 
1 above a conservatory and the other just a regular bedroom window.  
 
Now I clean quick and don't believe in rinsing for maintenance cleans but all I can put this down to was not enough rinse. 
 
First time I ever cleaned after such snow.  Next time I will rinse more after heavy snows. 

Could be all manner of things, frustrating to have to go back.
Do you not rinse on any maintenance cleans???


Sent using the Window Cleaning Forums mobile app

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.