Saying goodbye to old customers

Green Pro Clean Ltd said:

Bet her first question was 'he's not a ginger is he?' ?

Click to expand...

steve garwood said:

I think that’s why she was crying, knowing it won’t be a member of the superior race doing her windows ?

Click to expand...

steve garwood said:

I’m in the process of reducing my round a bit as it’s taking 2 of us just over 7 weeks to get round, and I’ve started to feel achey when I get home.

Another windie who I’m friendly with has bought 4 days worth of work off me.

I had some leaflets done explaining to my customers the situation about the new guy taking over, and my worker and I have been posting these after work this week.

A few of these customers are from when I first started, over 22 years ago. These, I knocked to tell them face to face.

One old girl who I’m really friendly with, burst into tears when I told her today and instantly cuddled me.

When she composed herself, she explained how she remembered when I was forty and fifty. 

She remembers me becoming a father and when my second boy was born.

Although ultimately this is a business, it really brings home the personal friendship that can arise in this industry.

Ive promised to pop in and see her every now and then.

Although I’m thrilled and relieved to lighten my load slightly, I still feel a bit guilty ?

Click to expand...

steve garwood said:

I’m in the process of reducing my round a bit as it’s taking 2 of us just over 7 weeks to get round, and I’ve started to feel achey when I get home.

Another windie who I’m friendly with has bought 4 days worth of work off me.

I had some leaflets done explaining to my customers the situation about the new guy taking over, and my worker and I have been posting these after work this week.

A few of these customers are from when I first started, over 22 years ago. These, I knocked to tell them face to face.

One old girl who I’m really friendly with, burst into tears when I told her today and instantly cuddled me.

When she composed herself, she explained how she remembered when I was forty and fifty. 

She remembers me becoming a father and when my second boy was born.

Although ultimately this is a business, it really brings home the personal friendship that can arise in this industry.

Ive promised to pop in and see her every now and then.

Although I’m thrilled and relieved to lighten my load slightly, I still feel a bit guilty ?

Click to expand...

dmw said:

I know, for every pita there are 30 good customers.

Sent using the http://Window Cleaning Forums mobile app
 

Click to expand...

KWClean said:

I really needed this post as I am beginning to feel a bit paranoid with all the negative stuff you read about customers on forums and facebook.  Thanks for posting it, hope Milwall go up.

The reverse gets posted though.

Click to expand...