Green Pro Clean Ltd
Well-known member
- Messages
- 8,103
- Location
- Nottingham & Derbyshire
3 years ago I land a contract for a large builders clean worth 6 weeks work for 12 lads. Gonna need some tools so I order up what's needed from Window Cleaning Warehouse web site for next day as jobs starting. Next day HALF the order arrive. I phone job and ask where my stuff is... 'oh it's out of stock right now but don't worry it's on back order for you
'Why was I able to buy it if YOU DON'T HAVE STOCK?'
'Well our web site doesn't know our stock levels that would be too complicated'
Yep, I was fuming!
3 years pass and my hose needs replacing so so phone Gardiners...... bloody answer machine! Now I know the girls there will return your call but sometimes I just want to speak to a supplier when it's convenient for me.... Not a call back when I'm on the tools or or with a customer.
So I hang up and call WCW. Time to give them a second chance.... this is what they sent me.... (I'm shopping for hot water hose btw)
Needless to say they have lost my business on a permanent basis now. 2 orders 3 years apart and both **** ups.
'Why was I able to buy it if YOU DON'T HAVE STOCK?'
'Well our web site doesn't know our stock levels that would be too complicated'
Yep, I was fuming!
3 years pass and my hose needs replacing so so phone Gardiners...... bloody answer machine! Now I know the girls there will return your call but sometimes I just want to speak to a supplier when it's convenient for me.... Not a call back when I'm on the tools or or with a customer.
So I hang up and call WCW. Time to give them a second chance.... this is what they sent me.... (I'm shopping for hot water hose btw)
Needless to say they have lost my business on a permanent basis now. 2 orders 3 years apart and both **** ups.