Bare with it, could be a long post.
So cleaning one of our domestic cleans today (we own a cleaning company) and mentioned to the customer that we also offer window cleaning.
As with all our current domestic customers we offer the first clean at the regular monthly price.
So told custy that it would only be £15 a month and we would not charge for the initial clean which would have been £35.
Custy "I already have a window cleaner and he uses one of them pole things" "he only charges £10 a month". "HE WAS HERE LAST WEEK".
Myself "I am sorry I cannot compete with that".
"We pride ourselves on a quality job and for £10 i would have to rush through to make it worth my while".
Custy "yes the one I am using is only here for 10mins max".
Myself "sorry that's not how we work" "and at £10 a month I would suggest you keep the one you have that is a baragin price"
Anyway custy leaves us to it and goes out for a couple of hours. Which gave me the chance to look at the windows properly without looking like I am criticising the other windys work.
The upstairs sills were minging (but we do have the added benefit of being in the house so we can go upstairs and see) did not want to take a pic from inside the house so just took quick ones before of the oustide we left :
The pics are all ground floor so no excuse for not removing the little cannabis (lol) plant and the spider nests.
Feel guilty telling the customer to keep the windy she has now.
But it's as they say you get what you pay for.
So cleaning one of our domestic cleans today (we own a cleaning company) and mentioned to the customer that we also offer window cleaning.
As with all our current domestic customers we offer the first clean at the regular monthly price.
So told custy that it would only be £15 a month and we would not charge for the initial clean which would have been £35.
Custy "I already have a window cleaner and he uses one of them pole things" "he only charges £10 a month". "HE WAS HERE LAST WEEK".
Myself "I am sorry I cannot compete with that".
"We pride ourselves on a quality job and for £10 i would have to rush through to make it worth my while".
Custy "yes the one I am using is only here for 10mins max".
Myself "sorry that's not how we work" "and at £10 a month I would suggest you keep the one you have that is a baragin price"
Anyway custy leaves us to it and goes out for a couple of hours. Which gave me the chance to look at the windows properly without looking like I am criticising the other windys work.
The upstairs sills were minging (but we do have the added benefit of being in the house so we can go upstairs and see) did not want to take a pic from inside the house so just took quick ones before of the oustide we left :
The pics are all ground floor so no excuse for not removing the little cannabis (lol) plant and the spider nests.
Feel guilty telling the customer to keep the windy she has now.
But it's as they say you get what you pay for.
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