Ever had a problem with a **** customer who you've literally had to spoon feed information over and over . Well this guy called me after cleaning and clearing gutter and said my gutter is over flowing again . I originally cleared the gutter and lifted so the water came out half way and clipped it back together but the end of the Down pipe is buried and won't move so can't get anywhere near the end . I did say he needed to either make a cut at the bottom to relieve pressure or call a Plummer . And he turned and said I want you to go up and have a check . It was spotless when I did it 3 weeks ago just needed to be cut . How would you reply to that thanks