Anyone do Communal cleans?

In the summer I took on one small block of flats where I do the hoovering of the stairs etc...

I've just noticed 2 light bulbs are out, and I'm not entirely sure if that's down to me yet, so before I get in touch with the management company, I wondered what the procedure is with regards to replacing and getting my money back, and what to charge for changing them!

Do I just send them a copy of the receipt, as obviously I'd need one for my own records/accounts.

Also, everything is done electronically with this agent, so would you scan in the receipt and send that, or is it all done differently??

I'm half-minded just to say/do nothing until I'm asked by somebody.

Thanks in advance 

I'd just email them telling them there are 2 bulbs out and you would charge £20, or whatever you want, to change them. Be careful though because I doubt you're insured to do this and might need to supply your RAMS ? You shouldn't be expected to change lightbulbs, or maintain anything, as you're a contracted cleaner. If you get the go ahead just stick the agreed figure, listed separately, on your invoice, they don't need the receipt.

Part Timer said:

I'd just email them telling them there are 2 bulbs out and you would charge £20, or whatever you want, to change them. Be careful though because I doubt you're insured to do this and might need to supply your RAMS ? You shouldn't be expected to change lightbulbs, or maintain anything, as you're a contracted cleaner. If you get the go ahead just stick the agreed figure, listed separately, on your invoice, they don't need the receipt.

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Excellent PT, Thanks!

I just didn't even think that I wouldn't be insured, but you're right! Some definitely need a ladder to get to too. Some are the 5ft long double tube bulbs with plastic casing that needs unscrewing. Pain-in-the-butt when it's unexpected and u just wanna get on. Rainy day work!

Thanks again!

A factor charges a minimum £50 plus the value of the bulb to change it. They used to send out an electrician but probably use a handyman now. Watch you don't break anything or you will be liable.

scottish cleaning service said:

A factor charges a minimum £50 plus the value of the bulb to change it. They used to send out an electrician but probably use a handyman now. Watch you don't break anything or you will be liable.

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Thanks mate. There was one out for weeks when I started, and it eventually got replaced, so I think I’m just going to stick to the cleaning only on this one - unless they comment on it of course. 

Clearview Lee said:

Thanks mate. There was one out for weeks when I started, and it eventually got replaced, so I think I’m just going to stick to the cleaning only on this one - unless they comment on it of course. 

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If you report a light out and then injure yourself then litigation could follow. If it was hindering my work then I would change it without anyone knowing.