Jump to content
Iron Giant

Cleaner Planner Sold

Recommended Posts

Iron Giant

Just got an email to say Cleaner Planner has been sold on to an American tech company, bit shocked in a way as the email was fairly formal and non-personal that might be the standard type of email from now on, hopefully, they will sort out a few new releases. 

Share this post


Link to post
LAMS

I wonder if all the customers are aware that an American tech company has all their data 🤔

Share this post


Link to post
Iron Giant

I don't think clients are aware that us windys are using round tracking software with various information which they all freely provided, no big issue really as long as they are  GDPR  compliant 

Share this post


Link to post


Part Timer
1 hour ago, LAMS said:

I wonder if all the customers are aware that an American tech company has all their data 🤔

Could be a subsidiary of Facebook 😮 bug ger 7 words

Share this post


Link to post
Pjj

This is the very reason that I won’t use any of these software services , you don’t know who has access to your data , what could or will happen to it and no control whatsoever if the company then choose to sell to someone else , to much data to risk loosing as far as Ime concerned, 

Share this post


Link to post
BigFoot

No doubt they were losing ground on the competition and sold up to someone with fresh ideas and motivation.

graet for us. No development in ages! Looking forward to see how it works out.

Share this post


Link to post
Iron Giant

My issue with CP is other ideas that were brought to the market by the competition could have been implemented long ago on CP @BigFoot maybe you hit the nail on the head with motivation or maybe lack off it maybe Rob got bored, I would have possibly jumped ship a while back but for me, nothing comes close to the simplicity and ease of use than CP 

Share this post


Link to post
dazmond
10 hours ago, Pjj said:

This is the very reason that I won’t use any of these software services , you don’t know who has access to your data , what could or will happen to it and no control whatsoever if the company then choose to sell to someone else , to much data to risk loosing as far as Ime concerned, 

your just being paranoid IMO......if you back up your data regularly youll be fine....nothing to lose....

 

what would someone want with a load of customers details,prices and earnings anyway....only another window cleaner would be interested.........🤣😁

Share this post


Link to post
dazmond
9 hours ago, BigFoot said:

No doubt they were losing ground on the competition and sold up to someone with fresh ideas and motivation.

graet for us. No development in ages! Looking forward to see how it works out.

what development would you like to see?......i love cleaner planner,much better than george (what i was using previously).....

Share this post


Link to post
BigFoot
1 hour ago, dazmond said:

what development would you like to see?......i love cleaner planner,much better than george (what i was using previously).....

 

It needs to be tablet and phone friendly, it was created mainly as a good pc software with work/debt recording functionality on smart phone. 

Auto update across all devices. It needs a dedicated app, I do vast majority of buisness on tablet and smartphone now. 

 

 

Share this post


Link to post
Pjj
3 hours ago, dazmond said:

your just being paranoid IMO......if you back up your data regularly youll be fine....nothing to lose....

 

what would someone want with a load of customers details,prices and earnings anyway....only another window cleaner would be interested.........🤣😁

 

 

Ime not prepared to trust trust anyone with my dater base of information , if it’s lost for any reason Ime the one with the problem not them , Ime certainly not prepared to take that risk , all these systems are open to be hacked and information lost or held to ransome by sum unscrupulous persons , they cannot do that with the way I currently store it and it doesn’t Cost  me hundreds of pounds  a year either , I like to be in charge of my own paperwork not reliant on other companies , I have seen repeatedly people on forums having issues with theses software companies things going down or cannot access it etc , it’s certainly not something I would ever consider using , that’s just my ten pence worth 

Share this post


Link to post


LAMS
3 hours ago, Pjj said:

 

 

Ime not prepared to trust trust anyone with my dater base of information , if it’s lost for any reason Ime the one with the problem not them , Ime certainly not prepared to take that risk , all these systems are open to be hacked and information lost or held to ransome by sum unscrupulous persons , they cannot do that with the way I currently store it and it doesn’t Cost  me hundreds of pounds  a year either , I like to be in charge of my own paperwork not reliant on other companies , I have seen repeatedly people on forums having issues with theses software companies things going down or cannot access it etc , it’s certainly not something I would ever consider using , that’s just my ten pence worth 

Agreed . . . . . .

Share this post


Link to post
Iron Giant
3 hours ago, Pjj said:

 

 

Ime not prepared to trust trust anyone with my dater base of information , if it’s lost for any reason Ime the one with the problem not them , Ime certainly not prepared to take that risk , all these systems are open to be hacked and information lost or held to ransome by sum unscrupulous persons , they cannot do that with the way I currently store it and it doesn’t Cost  me hundreds of pounds  a year either , I like to be in charge of my own paperwork not reliant on other companies , I have seen repeatedly people on forums having issues with theses software companies things going down or cannot access it etc , it’s certainly not something I would ever consider using , that’s just my ten pence worth 


Loads of things have been going cloud-based for years as long as you have a back up your fine I print data off every so often client list etc and do backups every week, these days things can get hacked but its about been aware I know people who don't bother with a security software on their pc and use public wifi without VPN and are wide open to be hacked, Unfortunately for me I have a terrible memory and at the age of 43 there ain't much hope for me moving forward so I am heavily reliant on cloud-based programs as for other forums and FB people whinge for owt personally never had an issue with programs in over 7-8 years 

Share this post


Link to post
RyeCleanLiam

I fully respect people’s opinions on not wanting their data stored and if you are happy with using spreadsheets or pen and paper then good for you, but there is an element of paranoia about it. 

First of all everything is backed up by the cloud as previously mentioned, also the software I use you can upload your customer list to your computer which I do every so often so I know I have it there too. 

As regards to people hacking and seeing your data.... well yes they could I suppose but it’s extremely unlikely anyone is going to want to look at our data first, and those companies will have various safeguards in place too. Not full proof I know but they will still have their best security in place. The only ppl interested in our data really would be Hmrc and if they wanna look then crack on as far as I’m concerned.

ive been using round planning software (albeit not CP) for a few years with no issues. It makes my life so much easier, makes my work go quicker, and means I don’t really have long outstanding debts, 90% are paid off within 7 days.

Edited by RyeCleanLiam

Share this post


Link to post
Part Timer
2 hours ago, RyeCleanLiam said:

fully respect people’s opinions on not wanting their data stored and if you are happy with using spreadsheets or pen and paper then good for you, but there is an element of paranoia about it.

It's an age thing as well, us old boys are easily spooked by new fangled things 😄

Share this post


Link to post
Pjj
5 hours ago, RyeCleanLiam said:

I fully respect people’s opinions on not wanting their data stored and if you are happy with using spreadsheets or pen and paper then good for you, but there is an element of paranoia about it. 

First of all everything is backed up by the cloud as previously mentioned, also the software I use you can upload your customer list to your computer which I do every so often so I know I have it there too. 

As regards to people hacking and seeing your data.... well yes they could I suppose but it’s extremely unlikely anyone is going to want to look at our data first, and those companies will have various safeguards in place too. Not full proof I know but they will still have their best security in place. The only ppl interested in our data really would be Hmrc and if they wanna look then crack on as far as I’m concerned.

ive been using round planning software (albeit not CP) for a few years with no issues. It makes my life so much easier, makes my work go quicker, and means I don’t really have long outstanding debts, 90% are paid off within 7 days.

 

 

My concerns with data being hacked isn’t people trying to steal it some just hack into people’s accounts for the fun of it and cause chaos, each to there own but it’s not for me 

Share this post


Link to post
LAMS

Zimbabwe recently blocked the internet for a while. 

 

How would one work if you couldn’t connect to cleaner planner or squeegee for example?

Edited by LAMS

Share this post


Link to post
BigFoot
7 minutes ago, LAMS said:

Zimbabwe recently blocked the internet for a while. 

 

How would one work if you couldn’t connect to cleaner planner or squeegee for example?

 Back up your round once a week and print it off if the internet goes down 

Share this post


Link to post
RyeCleanLiam
15 minutes ago, LAMS said:

Zimbabwe recently blocked the internet for a while. 

 

How would one work if you couldn’t connect to cleaner planner or squeegee for example?

 

As long as you don’t log out of Squeegee it works without the internet, you would only need it to log back in and sync up.

likd the previous poster said as long as everything is regularly backed up to your comp anyway you could always print off some worksheets if need be.

Highky unlikely the UK government would take a route like Zimbabwe though 😉

Share this post


Link to post


Nudel

Cloud saving is so much safer than local storage in any way.

 

There are a much higher risk of your computer crashing  beyond repair, or someone breaking in and nicking your laptop than your cloud storage account being hacked. (If you have sensible password usage).

 

Please, please don't run your business from a spreadsheet on your desktop.

 

At least have the sense to use a service like dropbox or OneDrive or Google drive or whatever. A usb stick in the drawer with a copy you do whenever you remember it is not good enough.

 

I've worked in IT for years, and it's heartbreaking when you see someone loose all their customer data because they've loyally been running the backup on the same floppy disk for 10+ years, never checking if the floppy was still good. Yes, that did happen with an optometrist shop I helped service with my dad. 

Share this post


Link to post
LAMS

“A usb stick in the drawer with a copy you do whenever you remember it is not good enough.@Nudel

 

What if one backs up their data once a week? Would that be good enough?

Edited by LAMS

Share this post


Link to post
Nudel
41 minutes ago, LAMS said:

What if one backs up their data once a week? Would that be good enough?

Only if you take said usb stick off site, meaning not having it physically in the same house as the computer. And you run checks on the stick every so often.

 

Proper "old school" backup solutions could often use 8+12 tapes. One for every day of the week rolling, one extra at the end of the week. And one every month that can be kept as historical backup. This is mostly an issue when you work with large databases where data corruption could damage only part of the database. So overkill for our use case.

 

The main issue with USB sticks and manual backups is it's cumbersome and easy to forget, as well as break the unit.

 

If you really want to avoid any online vendors another solution is installing a NAS server at a friend's house and setup a script or program that backups automatically. 

 

Personally I just use Google sheets. Available on every platform and on the go.

Share this post


Link to post
Iron Giant

I back mine up to Dropbox via CP and download a csv file from CP but it ain't all readable in excel and all files on my pc get backed up to Norton 

Share this post


Link to post
Iron Giant
On 01/02/2019 at 10:43, BigFoot said:

 

It needs to be tablet and phone friendly, it was created mainly as a good pc software with work/debt recording functionality on smart phone. 

Auto update across all devices. It needs a dedicated app, I do vast majority of buisness on tablet and smartphone now. 

 

 


If CP switched to how Squeegee works it would do my head right in being an app rather than a pc accessed program, I bought a Chromebook last year and didn't realise it wasn't exactly a pc and a smart device as I'll call it, my wife uses it now and I went out and bought a windows os laptop, I would very much prefer that they did a serious overhaul on the app and knicked some of the features squeegee uses 

Share this post


Link to post
BigFoot
33 minutes ago, Iron Giant said:


If CP switched to how Squeegee works it would do my head right in being an app rather than a pc accessed program, I bought a Chromebook last year and didn't realise it wasn't exactly a pc and a smart device as I'll call it, my wife uses it now and I went out and bought a windows os laptop, I would very much prefer that they did a serious overhaul on the app and knicked some of the features squeegee uses 

 

My feeling is it will have To go more app based purely because of how pc’s have been cannibalised by mobile devices etc.

i wonder if they will be radical or just jazz it up. I like how solid the pc end works but it is in need of updating like you’ve mentioned, on the mobile side of things I think they can start again. I think it will be possible to satisfy both but it’s a big job.

 

Share this post


Link to post


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.